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When you see two FA coming back to you, you can smell problem coming your way. Why wouldn't you film? Best way to get things sorted should things go awry.

In almost all the flights I've taken, particularly on busy international flights; flight attendants reshuffle bags around and then close the overhead stowage. It's part of their job. I had never seen a FA not willingly do so. But I haven't flown Qantas for years and won't do in the future unless...

Friend of mine was on that flight, just 3 rows behind (unlike the reported business class passenger that couldn't have heard a thing and just made an opinion about it) The girls didn't raise their voice and weren't belligerent. when asked if they could move their luggage asked if I the FA could...

I'm a bit confused with that story that popped up on the front page. Is it up to a human to decide if you have access to the lounge or not? I'm gold on Star Alliance (Singapore KrisFlyer). When I show up at a lounge, I typically hand over my boarding pass, they scan it, it shows green and...

Where is 40% bonus applied? On the amex->velocity transfer, or the velocity->KF one?

so was platinum on Virgin but moved to Europe last year, and was advised here to join KF as star alliance is a much better choice when travelling from Europe, and would allow me to later convert my points back to virgin (about 750000 miles there) So, my KF*G status was to be reached by may...

I called SQ, and they would only match Shangri-La status... I agree that SQ KrisFlyer appears like the best program for me... All routes I'm likely to go can be reached with a Star-Alliance carrier. Thanks guys for your help...

Hi. I've recently relocated from Melbourne to Grenoble in France for a period of 2-3 years. Grenoble is about 50 minutes from the Lyon international airport, 1.5 hours from Geneva one. I was (well, I still am) a platinum FF with Virgin Australia (and about 650k points there left). My trips...

According to the letter sent to the plat holders, yes.

This is in line with what the guy told me over the phone... What he did miss to tell you however, is that not only complementary card holder aren't covered anymore, but the level of cover change drastically.

Which is pretty much all mean of public transportation everywhere other than the US and Australia... In most european countries, the only places accepting amex are hotel and fancy restaurants. Well, that's my experience anyway

I can't find the centurion T&C's online. But the platinum is there (cover is almost identical to centurion) https://secure.cmax.americanexpress.com/Internet/International/japa/AU_en/Small%20Business/shared/Pdfs/NEEDHELP/Getassistance/Cardtermsandconditions/SBSPlatinum/THEPLATINUM_v1.pdf You...

I made a claim once. I had to provide ACE a copy of my amex statement showing the purchase of the ticket. Mind you, this was before the policy changed where just holding an amex plat. was sufficient to be covered

nah! it's not that bad :) if you paid the full airfare on your amex, you are covered for your entire journey.

My bad. you are correct , but only in the past 1.5 years... They made the policy even better. Before that you had to pay "something" :)

right now, yes.. If you purchase your tickets after June 15th, no. However, you are covered if you used your *amex* points to purchase the ticket, or if you transferred your amex points to an partnered airlines and pay with those points. If you paid using FF points you accrued normally (e.g. by...

It isn't... I called Amex today and when I asked if the centurion would be affected, he said yes.. The insurance change is occurring for *all* amex card. Just wait.. it will come in the mail I do have a centurion. The letter I received was about my platinum card. I called to find out if it...

This sucks big time.... I do hope people call Amex to complain about it. It's affecting all Amex card holders (including Centurions) Just today, I purchased a reward ticket with my frequent flyer point. All I had to worry about was paying the taxes with my amex, and I knew I was covered... Not...

It's discussed there: american-express-rewards/change-platinum-card-travel-insurance-37231-15.html damn thing doesn't let me post link even from the same site!

On the topic of valuing the *complimentary* upgrade... They only work if you pay a full fare economy or business.. Almost every time I've travelled, I could find a cheaper business class seat than the cost of the full economy that would give me complimentary upgrade... So really, it's of no...