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Hi everyone - quick Q - does Velocity Platinum still have access to the Etihad First Class Lounge in Abu Dhabi?

Hi gang - Spent an hour on the phone yesterday "booking" my free flight (35 days out) from Mackay to Sydney Return. Went to the Amex Travel site, looked at the cities map and the flight was definitely available (see attached screenshots). Rang Amex rep who then says NO those flights are not...

Hi everyone- can anyone tell me when the new J seats will be operational on at least the Syd/Perth route....we have a couple of trips coming up in Mid May in J on that route and it would be great to "look forward" to the new seats.

Hi all...I have been doing quite a bit of business in Perth over the last few months and my business partner and I have been using the Perth Virgin Lounge. I have to say I am amazed at what a dump it has turned into. Food was rubbish (basic and very messy), carpets messy, the furniture was old...

HI there - how do I change my partnership opt-ins for Car Hire. I am 3rd year Platinum and opted in for Hertz 2 years ago, but I really think the Hertz Gold Membership is pointless and I want to changed to Europcar. Please tell me how or even if it's possible?

Hi there FF's Apologies for my confusion in advance.....I have recently made Platinum and I noticed one of the benefits was that I could gift a Gold and then Platinum Membership if I reached a certain status credit points amount (1500 for Gold and 2000 for Platinum). Does this mean that I have...

Hi gang... I continue to experience coughpy points distribution when using Airport Parking (Park 'N' fly) at Sydney. I have used them 4 times over the past 6 months and each time I have had to chase up points, well in excess of the 60 days waiting period. My last 2 in Oct and Nov 2011 I have just...

Sorry for the rant..... I travelled from SYD to ROK on Mon 20th, returning on the 21st. I booked a Flexi fare going up and a Saver fare coming back - I booked about 3 weeks in advance. I am a Gold Velocity Member, so I thought I would take advantage of the Upgrade to Business deal they have on...

Hi all....when will the good people at Velocity launch a mobile app for the Velocity site. It would be great to have a simple app on my iPhone to check my account and use my points. I do use Consume, which is a good app for the basics of my Velocity account, but a smooth mobile app from Velocity...

I'm just about to rip the phone off the wall!! Is it just me, or is there no such thing as the "Priority Phone Service" when a Gold velocity member calls the 131 875 Velocity Call Centre. I get to Option 2 and punch in my 10 digit member number and..."we're sorry, we have no record of your...

HI there Flying to LHR in April on Virgin Atlantic Upper class, just wanted some opinions and advice on the cabin, service, any tips, anything really?

Can anybody help me - I have about 20,000 unused point in a Kris Flyer account. Now that Singapore and Virgin are bed-buddies I wanted to use these points to upgrade some of my regular Virgin Domestic Flights in Australia. I've looked over the Singapore site and can't seem to find where or how I...

Just a quick hi on Australia day, just joined AFF, looks like a great site. Happy Australia Day everyone!!!:D