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  1. M

    Using Complimentary Upgrades on Flights booked with Points

    I recall once upon a time that the Velocity Platinum GCC told me that I was able to book flights with points and then use my complimentary upgrades to upgrade to Business. I booked some award flights and just rang the GCC and they told me I was unable to upgrade my award flights. Does anyone...
  2. M

    Delta 777 or VA 777?

    I'm leaving my booking a bit late for my upcoming US trip. I have the following options: Delta 777 SYD-LAX on my preferred date or VA 777 SYD-LAX the day before. These will be discount economy seats and I'm a Velocity Platinum. Should I pick the codeshare flight on the day I want, or is it...
  3. M

    Are Flexi Fares Overpriced?

    I've been looking at International Long-Haul Fares recently and think that Flexi fares are incredibly overpriced. Here is an example: BNE-LAX (VA7): Saver $770.00 Flexi: $1460.00 (90% more) Fare Rules: Fee Saver Flexi Booking Change (>24h) $250 + fare difference $250 + fare difference...
  4. M

    International Upgrades from Discount Economy?

    I'm travelling to New York on with my partner, but unfortunately the booking system at work requires me to select the cheapest flights which all turn out to be discount economy. I was hoping to upgrade the missus and me to W or J if possible for the BNE-LAX leg . Does anyone have any suggestions...
  5. M

    Status Credits while account is under review

    So my points and SC from 20th Jan finally posted after having to chase them up. But because I made WP on a flight earlier that day, and my Platinum wasn't processed until the 28th it seems those SC are just lost to the ether and it wasn't worth chasing them up - ie. they don't count towards my...
  6. M

    Reaching new level since Sabre cutover

    So a few weeks ago I finally hit WP. It took about a week, but my Velocity account finally lists "My Status: Platinum" in the side column. The thing is, I never received a welcome email from Velocity, and I still haven't received my new card in the mail. I'm feeling a little unloved and was...
  7. M

    Fly Ahead and Original Routing Credit?

    I'm taking advantage of the new SC rules and flying BNE-MEL-ADL this weekend to get me within 10 SC of WP. There is a direct BNE-ADL flight that leaves 2 hours later but gets in 15 minutes earlier. If I was to use my Fly Ahead privilege to get on this flight, could I claim the original routing...
  8. M

    Trouble with priority phone line

    Tonight I've made two phone calls through to the Velocity 131 875 number on the back of the card. Both times I've entered my card number when requested, and gotten straight through to an operator whose first question is my Velocity number. What is the point of having to type it in if it doesn't...
  9. M

    NEW Flexi/Silver Priority Check-in Lines

    I just flew BNE-ADL-BNE on Friday and Monday and notices that at both BNE and ADL, there are now two priority check in lines - one for J+Gold+Plat and another for Flexi+Silver. It was actually quite annoying at BNE at midday Friday when I counted a dozen people in the gold line (with 3 check in...
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