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I've been a centurion member for around 2-3 years and my experience with the so called Elite card is getting worse and worse. I was trying to book a ticket from SYD to PEK via Singapore airline in business, Amex quoted me around $4546 while Singapore Airline quoted me $4465, guessing the...

I remember when I was in Paris two years ago, got tricked into purchase a Rolex with the wrong price, long story short, the watch was priced at 22k Euro, I didn't took delivery of the watch and requested a refund on the spot. The shop (rudely) told me they only process refund at the end of the...

My invitation comes with an email... Actually I've received the same invitation twice in two months with different expiry dates.... tried to get the joining fee waived with no success.... Just submitted the application last friday and hopefully can get the card by next week...

Hi mate, I just received the invitation as well. do you mind to share how did you get the joining fee waived? Cheers,

called today and get offered 44k points, didn't even try hard, only mentioned I was looking to potentially cancel the card due to acceptance and there are lots of similar product on the market. The guy on the other end tried to re-introduce the benefits of the card to me and I wasn't very...

apparently the increased fee come with added "benefits", and we all know how "valuable" those benefits are. Again, it's not a benefits if we have to pay extra....apparently we all will be receiving a mail within these two weeks...

Hi all, A reliable source told me today Amex Plat charge annual fee will be increased from $900 to $1200 from Oct 2013... Lets see if this is happening..... Cheers,

Not really, mine is plat charge, standard issue...

I've tried so many times and spoke to a number of people across a number of department, each has promised a 10 working day maximum turnaround time. I'm started to lose my patient on their "mistake". I guess a letter to the ombudsman will give them some pressure to fix the problem as well as the...

Hi Guys, Is it only me or some other people have the same issue? For the past few months, my earning rate stays at 1.5 point per dollar spent. I've raised this issue previously but looks like Amex just wish to put me on the "exclusion" list. I'm a salary man so I dont have huge ATO payments...

Same here, standard issue amex plat charge, paid $900 annual fee back in July. Spoken with Amex number of times including MR department, they claim it is an isolated dissue and will revert back to 3-2-1 structure within 7 working days...but it has been 4 weeks since I spoken to them last time...

My point does not appear in the bonus column, it just gives me base point of 1.5x for every single transaction, I know this might be good for the time being, but eventually they will send me a letter and say they've made a mistake, and if that happens, it will be much harder for me the work out...

Hi All, I'm new to the forum and have found people here extremely helpful. I've got my plat charge 6 months back and receive a letter 2 weeks after using the card advising the change of point structure from 1st Oct. While I was not really impressed with it but okay. The new point structure...