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Tried to make a book through the Accor website earlier today for Aparthotel Adagio Basel, using some points some payment. Upon hitting confirm the website informed me a ‘critical error’ had occurred. No booking was made or appeared in my account but the points were deducted. Accor customer...

Hello Everyone, Like a lot of new members I've been reading a number of posts before joining up. I fly QF once or twice a month domestic for work, and managed to get an OS trip in most years. Really keen to learn more about making the most of my points and getting as much insider knowledge as...