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AUPoochie (and yes, that is a name that requires some explanation...), I get the recommendation to go KF, but the mos tinteresting thing for me is to get the KLM business class flights to Europe - often priced around 5K, instead of 7,5 or 8K with SQ. This is the main reason I want to move -...

Good morning, I have been Velocity Platinum for about 8 years now. I almost exclusively travel Virgin domestically, 3/4 a month, and my international travel is 4x NZ, 2x Singapore or Malaysia, and 2x Europe, mainly The Netherlands. The upgrade or plain points purchase of international...

Good morning, Not sure if this is something you can help me with: I have been Velocity Platinum for about 8 years now. I almost exclusively travel Virgin domestically, 3/4 a month, and my international travel is 4x NZ, 2x Singapore or Malaysia, and 2x Europe, mainly The Netherlands. The...

I can help you with that, have done that a number of times. I use the Dutch railways website www.nsinternational.nl because that gives access to all Dutch railways stations. DM me if you need a hand Michel

Hi All, my travel is changing a bit, a n one of the airlines that I'll likely be flying with a fair bit is KLM. Is there a cunning way to keep having Virgin AU lounge access by for instance using a Delta FF account for the KLM flights, thus getting Delta status? Or any other thoughts around...

I can buy a business class ticket to Amsterdam via KLM, but three legs are flown on Etihad metal. is there any way that I can get my Velocity frequent flyer number on the ticket so that I get status credits?

I am looking at booking flights on Etihad, via HelloWorld or similar. Do i still collect Velocity status credits if I use my Velocity FF number? Michel

We have also stopped using it; the site is waaaaaaay too clunky and, with the before mentioned disadvantages make that it cost us more time than what we save booking through the site good initiative, badly implemented, hurting the most frequent travellers. *plug warning* Virgin! I work for a...

FINAL (?) reply from Virgin: can I book return premium DJ then cancel return flight? All, I emailed Virgin again to get clarification and this is what I got back: Dear Mr Verheem, Thank you for your email regarding our fare rules. Fare rules can get confusing so I'll explain the different...

This is what they wrote back (including spelling mistakes...): Dear Mr Verheem, I clarified this information with a supervisor and I do apologise for the discrepancy of information. You are certainly correct! The most restrictive fare rule applies for cancellations. So to clarify your...

All, thanks for all your contributions. I am skeptical as well, but wouldn't you say that I would have a pretty strong case for it being as per the advise I have received after asking twice?

All, thanks for your help on this one. I have just received the following reply from Virgin: Dear Mr Verheem, I clarified this information with a supervisor and I do apologise for the discrepancy of information. You are certainly correct! The most restrictive fare rule applies for...

Thanks for the quick reply, I had hardly pressed send!!!! I only see a $3888 for a one way (10 June 2012) - where do you see the lower price?

Hi, New to this site, hope you know-it-alls can help..... :D You have already been very helpful with info about upgrades! I need a one-way JFK to MEL in June, preferably with Virgin Australia. I am wondering if I can book a JFK - MEL Premium Deal and the return leg MEL - JFK Flexi Premium...