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Depends if wanting to maximise status credits or ease of travel, and also which class you are flying. If travelling business transfer to American code share and you travel first, instant upgrade of status miles. If coach, then stay with qantas as for ease as stated earlier, they will hold...

You are able to apply for a concurrent passport with specific backing documents. These are only issued in exceptional and on an as required basis. I had to supply backing documentation to an employee who required a concurrent passport. It was expensive and only issued for a one year period...

Yep, can say that again. After following up twice, got a letter from them stating non refundable fare and ticket cancelled - laughed today though, in letter taht has just arrived they advised that they didn't charge me cancellation fees for ticket. Talked to Zurich they acknowledge claim and...

Sruck in Auckland, luckily the hotel was able to reboook us each evening as we were bumped by qantas with no info other than an sms to contact an australian number. Just got my bill from Telstra - access to qantas website reviewing status updates (as per advice from the cow on the phone at...

I claimed with qantas on the 16th June immediately on return. No response. Phone qantas on the 7th July - advised that there was a mountain of claims on this and that they had increased customercare staffing by 10 to cope. My response request was "filed" with a closed action, hence no...

Dear All, please find below a link to the qantas page for accomodation, meals and transfer costs esxpenses reimbursements. Found it whilst reviewing outcomes, hope that this helps at least some of you, sorry tried, but can't post the link, but follow links in qantas to updates, then expenses...

Just to respond to this - the line at the airport in AKL was half an hour - the staff were exceptional in attempting to deal with each passenger in a compassionate manner well done to all the team there ;);) i really think that they resurrected in travellers minds tthat with some compassion and...

:(:(:(Very unhappy camper here. Originally scheduled to fly out QF AKL-SYD-MEL on Monday first flight out. SMS from Qantas that flights cancelled, call OZ 1800 number, on hold for just on four hours, half hour on Mobile at Oz rates (can't wait fopr the bill). Re-ticketed on the Tuesday Moring...

We have been stuck in Auckland and been cancelled twice, first on the monrning of the 13th, then today the 14th. now booked for the 15th late evening. Frustrating as AirNZ, Emerates etc are flying. Sunday note on hold for 4 hours in total - inlcuding half hour on Aussie based mobile - like to...

Am 1k short of lifetime silver and doing a Melb Paris later in the year.

I am a new member, so please pardon my ignorance in status runs etc, wish that I new of them earlier. Background: Live in Melb, was QF Platinum, now bronze. Have 500k points with Qantas and 300k with Citibank. Have been reading about status runs and don't understnad them. If someone out...