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A further follow-up: 3 emails to Stephanie and saying I was going to take it to the media triggered a call from another Qantas customer service representative this morning who assured me, once again, that the reason the tickets were cancelled is because Jetstar had cancelled the flights. I told...

Just a follow-up, nothing heard from Stephanie from Qantas since submitting my first email 2 days ago.

Thanks, Ricco. I've sent another email to Stephanie this morning after being riled by an email from Qantas Customer Care stating: "In the event of a significant time change we will always offer to re-book you to the next available flight (or combination of flights) at no additional cost, or we...

I've now contacted Stepanie. Thankyou for the advice. I hold little to no hope of anything coming from this, however. We're all very upset by this.

No, 3hr 40m transit in Melb, Anna.

No, no new ticket received afterwards. I wasn't aware I was supposed to get one though as flights were identical. You suggesting I lost all my tickets because of a 5 min schedule change in the 1st outbound leg that Qantas then stuffed up by not reticketing? Good God! 😭 1661333359 Thanks...

Oh, day after ticketing, departure time on 1 flight (Adl-Mel) was changed by 5 mins. Same flight number though. Email received was that I didn't have to take any action.

Thanks, Mwenenzi. ACA requires a response from the Airlines to a lodged complaint. Last complaint I lodged 8 months ago with Qantas still hasn't been responded to. So, I hold no hope there. Even less hope if they just continue to say it was Jetstars fault (after waiting several months for a...

Just wanted to share my experience with others. For the past decade I've been promising my daughter a trip to Thailand. Never been able to afford it during school hols when we could go. About a month ago, however, I swooped on some classic rewards points flights from Adl to BKK on JQ, for...

Really disappointed to arrive at the Qantas Club in Adelaide about half past 3 on a Sat to find it shut down (despite a sign outside saying “Open from 7am”). No notice on their website about them being closed despite scheduled flights still happening. Bit of a scam having a Qantas Club...

I'm in Adelaide and received this offer today (22 Nov) with the letter dated 8 Nov 2011. I have had multiple problems with Citibank since February this year when my wallet got stolen in Hawaii and I had to cancel my card. I don't trust them anymore and will wait and see what new way they find to...

Tally ho! Cheers. If I can get decent connections and some morning flights that looks good to me. :)

I've guested someone at SYD who I was sitting next to on a plane from LAX. Don't know if I'd be ever look around for people to approach, however. I think I'm only a 'good' samaritan by chance, rather than a purposeful one. :)

For some reason I hadn't even thought of using my points. I think I have an aversion to using them for domestic fares given how cheap the domestics are anyway. Actually, a Points + Pay and my voucher might work out to be a good option. ??

This is true. I forgot to say that the trip to Melbourne has to be one-way as I'm picking up a car (imported from US) and driving it back to Adelaide. So I'm starting in Adelaide, but terminating in Melbourne. Just found an ADL-MEL-CBR Econ for $315 with a CBR-MEL discount economy for $129 -...

Background: Okay, so I'm needing to do a run in the next few weeks in order to retain my Gold FF status. I need 50 SCs, I'm in Adelaide, and the permutations are almost endless. Obviously, if I can get the cheapest fares that would be great. I've also got a $300 Qantas gift voucher I can use. I...

The issue is not that there's not a web page somewhere which lists all the various 'letters' (although it only lists the 'letters' that count, not the ones that don't), it's that when you go to book a fair what you get is a multitude of different prices for fares which are all under the 'Economy...

Unfortunately, "known", like beauty, is in the eye of the beholder. It wasn't "known" to me. When I booked online using the AA website it never said at any point what the 'letter' code is for the flight. Just to double check I went back and tried to book again - there's nothing. After you've...

Needing only 50 SCs to retain my Gold status I thought no worries, return flights on American Airlines from Seattle to Montreal, flights from Seattle to London. After more than a month of wrangling with Qantas and AA because I didn't get any points credited, I discover that the points don't get...

I think the fitting response to this is: "No worries!" :D