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I recently booked return flights on Finnair "Business Class" from BNE-LHR through the Finnair website. After a few weeks I looked at each leg (BNE-SIN, SIN-HEL, HEL-LHR) for seating preferences and discovered the leg from BNE-SIN and return were in economy. After complaining to their Aussie...

I have used Qantas FF to book Classic Rewards before where a page showing the whole month and indicating with a medal where rewards flights were available for that month. I cant find it now. I only get shown a few days either side of the dates I have entered with only economy prices showing up...

I was one of those caught up in the blackout at Sydney airport on Friday 27th June. After waiting several hours in the checkin queue we were told that our Tiger air flight TT608 had been cancelled. I phoned Tiger to have get a new booking and was told the next available was late the following...

We have enough points to upgrade from economy to business from Brisbane to LA. Trying to work out the process. As I understand it, you buy a economy class ticket, then go online to upgrade. I believe you only get an upgrade if there are spare seats in business? When do we find out if we have...