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Been trying to book either to/from SYD YVR or YMQ or NYC for travel in September 2018. Like many MilesPlus members I want to lock it in before the devaluation. There are no UA options that far out - only partners. AC was showing lots of J availability earlier this week and it looked good until...

In case it's useful for anybody else, I enquired with MilesPlus customer service whether they will provide complimentary hotel accommodation if they only provide route options with long layovers. The answer is "no". This cam about because I'm trying to plan a trip from Sydney to Montreal or...

I just tried to use some soon-expiring Skywards points to book a reward flight SYD-DPS, for June next year. This isn't available via the booking engine - it only allows me to fly Sydney-Denpasar via Bangkok, for 0.5 million points (thanks for the offer ...!). When I called to try and make an...

I can't get a definitive answer from either Emirates or Jetstar customer support on this... If I use Skywards points to fly Jetstar "J" (say SYD to DPS), do I get Jetstar lounge access? Jetstar customer support says I have to purchase a "max pack" to get lounge access, but they could not say...

I received the 2x lounge passes ages ago, but don't want to pay for flights with the Citi Emirates card ('cause it's gone). Terms of use state that I can only use the lounge passes if I pay for the flights with my Citi Emirates card. So here's my question: if I turn up at the lounge with my...

When requesting an upgrade on MH, is it confirmed immediately upon booking? The QF experience of not being confirmed until an hour before the flight is completely unacceptable to me, even if the upgrade is requested a year in advance.

The Citibank Emirates Platinum Mastercard has one comp limo trip to local airport per year, and one free lounge pass (for two people) per year. That's pretty sweet and more than pays for my card fee, as long as I actually use the benefits. However, I discovered only recently that the limo is...

Hi, Are there any credit cards other than Amex that can be used to feed into the Enrich program? I have an Amex now, but planning to ditch it by the next renewal as too many online services will not accept it. thanks

I'm hoping somebody might be able to correct my disillusionment with Emirates and Etihad. I've been a Skywards member for a couple of years - the Citi / Emirates card is attractive to me, because as an "infrequent flyer", it gives me a good chance to accumulates rewards points and use them for...

This may be more to do with Etihad than Velocity, but scored 2 x first class @ 60k velocity points for LHR to DXB, plus 2 x economy from DXB to SIN @ 25k points, both on Etihad. Did not expect in my dreams to get first class redemption seats on a partner airline. The fees & taxes were pretty...

Hi, Travelling economy Saver SYD -DXB in late May 2011 on the undesirable long route that goes via BKK in B777. Can't upgrade as there are no seats on offer. Couple of questions for seasoned Skywarders: 1. It is likely that upgrade seats might become available closer to the travel date, or...

Hi, When booking award flights on the FF web site, the Origin and Destination columns are not identical. There are a lot more cities in the destination than in the origin. Does this match up with actual rules of usage, or is it just an inconvenient issue of the site? Example: I could make a...

Hi, Trying to combine Velocity and QFF points to make a changeover in Asia so I can business class from LHR to SYD. Don't have enough points in either program to do it all on one carrier. Not sure if the Velocity side of it will ever be possible due to the difficulty of booking with...