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    Virgin Australia damaged my bags

    Can anyone offer some advice as to how I should handle a bagage damage claim against Virgin Australia. Earlier last year I flew on Virgin from Gold Coast to Sydney on the way to pick up a cruise and when I got to Sydney and collected my bag I could not believe the condition it was in. It was a...
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    Citibank Platinum Eirates and Visa Signature cards rewards points on ATO payment etc

    Has anyone had the same experience as I have with Citibank. I have just returned from 3 months overseas and when I went through my credit card statements I noticed that there were no points awarded since approx Feb for payments such as to the ATO for BAS or Tax payments, State Payroll tax etc...
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    Qantas cancelled award flight. Cannot get letter for insurance purposes.

    Can anyone give me any advice as to how to get Qantas to deal with my request in a timely manner. I booked a number of Business class award flights with Qantas last September and now 1 of the flights out of LHR has beed cancelled(as in discontined) I t was on a partner airline and Qantas stated...
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    Which Airport lounge at LAX

    Hi , I am flyingin a couple of days into LAX on Air NZ into terminal 2 at approx 10.30 am and then not flying out until 11.30 pm on an American Airlines 1st class ( Qantas Awards) seat to Orlando from terminal 4. Want to access a 1st class lounge for the day that has: 1. showers 2.Free wifi...
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    Qantas award bookings LAX- BNE Jan 2013 Business or Premium Economy How it works

    I have a classic award booking for 2 seats to fly BNE- LAX in Dec 2012 in Business class but am now trying to get the same in return ie LAX-BNE for Jan 2013 in either Bussiness or premium economy, but the Qantas site only seems to have flights via Hong Kong using Cathay which are both a lot more...
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