Search results

Hi JBC, I've read your post with interest and firstly thought I'd let you know we are based in Australia. Please email me at [email protected] (ATT: Kylie), and I'll see if I can resolve this issue for you, Thanks, Kylie Head of Customer Relations Jetstar Airways

No...! Thanks for the welcome.

Thanks notzac and others for your welcomes!

Hi Onebat, I've been following the posts here with interest. We've introduced a whole host of initiatives that makes travelling with us easier and more enjoyable. Please email me at [email protected] (ATT: Kylie), and I'll see if I can resolve this issue for you, Thanks...

Hi ReadyRocket, Essentially, as long as it is not a dangerous good, the dive equipment may be carried as part of the 30kg allowance. If you, as a StarClass passenger have total baggage weight of 35kg, this means there is 5kg excess. You may pre-purchase excess baggage at a discount...

Hi NIGELINOZ, If your GF still hasn't resolved her complaint, please have her email me at [email protected] (ATT: Kylie) Kylie Head of Customer Service Jetstar Airways

Thanks, serfty

Hi all, Just for your info: we have expressed our apologies for this incident, but had thought this issue had been resolved four months ago when the issue arose. We have discussed this issue with the customer (the writer) again directly since then and we've taken his feedback into account...