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    Pricing Error online flight change & call centre response

    Has anyone ever experienced this? I was online changing my flight & chose a fare on a different day that was exactly the same price as my original fare of $399. Pressed changed & I got an error stating “Pricing Error Unable to price your fare”. I tried three times & got the same error. As...
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    Treatment on points seat vs revenue or just rude crew?

    I flew BNE-LAX in The Business recently and I have to say I was rather underwhelmed. I've read before that AFF members have felt they're treated differently than passengers who paid cash for their fare rather than on points. Lucky me scored the magical reward seat a few days from departure...
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    Delta can't change upgraded VA status on booking

    Hi, I've read that when people have changed status with Velocity they remove and add their Velocity number on their Delta booking to reflect upgraded status. My husband has reached Velocity Gold but I can't change it with Delta. I've tried to delete his Velocity number on the Delta website and...
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    VA NC Headphone Quality

    Hi everyone, We are flying to LAX in a few days in Economy X and VA has listed as a benefit that there are NC headphones. Are they any good? Sound wise and comfort? I'm presuming they only work for the IFE and not to plug into my iphone etc. I'm planning on buying some Bose QC35 headphones...
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    Family Pool Calcs x 2 please check/help

    Can I please have some help with the best way to family pool during our trip to maximise SC use and status upgrades for my husband and myself. We are going away to the USA next month and will accrue a ton of SC credits between 2 adults and 2 kids. International flights are VA getaway fares and...
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    Status Changing Up Mid Holiday - How to get VA to move faster on Delta flights?

    Hi, I've seen many posts about the delays people are experiencing getting SC credited. The benefit of status will be wasted on our family (not my husband who travels regularly for business) on holidays in America. It could also save us a bit of money not having to pay for baggage on Delta...
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    Joining VA Accelerate ABN issues and no VA staff to help

    Hi Everyone, I'm trying to join the Accelerate Program and I typed in my husband's ABN and it told me it wasn't active (ASIC says it is). They don't answer the phone so I'm asking you for your experiences. The ABN I'm using is his sole trader one. He has another PTY LTD one where he is in...
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    Eligible Sectors Count hasn't changed

    Hi, I am a bit confused about eligible sectors. We have been family pooling to my husband's account and he re-qualified for silver months ago. We have flown to Fiji and he now has 540 status credits but his eligible sectors remain at 4. Above that it says "sectors flown - 12". It's showing...
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    Where is the best place to sell your tickets you can't use?

    Hi, We have a couple of return tickets to Bali (with Jetstar) that we can't use. I've listed them on Gumtree but have had only one person vaguely interested in them. It's still a couple of months away but I would like to know they're sold sooner rather than later. Is there a "best" place to...
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    Redeeming points via travel agent booking

    Hi, We have currently got a decent amount of points up our sleeves between my husband and myself and are thinking of going away next school holidays. Of course points for flights are higher than non peak times. We don't really care where exactly we go. We would just like to go flop on a beach...
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    Can you redeem Etihad Guest for Unaccompanied Minor on VA?

    Hi, I called EG call centre a couple of days ago and asked if I could redeem points for a domestic flight on VA for my son travelling alone. The woman I spoke to was not confident with her answer of "No" and put me on hold a couple of times. I ended up using Qantas points instead but it...
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    JQ postponement options MEL- DPS

    Hi Everyone, My husband and I booked a trip to Bali months ago that is due to depart in a couple of weeks. Due to changes in jobs and a few other things we can't go and I'm a bit unsure of what to do with the tickets. We have taken out travel insurance but our reasons are not valid for...
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    Can you an award flight for more than one person at once?

    Can you book an award flight for more than one person at once? Hi, I would like to know if you can book an award flight for more than one person at a time. My Mum is giving me enough points to fly to London return next Jan/Feb with her but can only transfer 100k annually as you are...
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