Recent content by Ains

Hi all, Haven’t posted in a very long time. I am a Platnium VA member. I’ve taken quite a few flights the last few months and have relaxed in the VA lounge across Perth, Brisbane, Sydney, Adelaide and Melbourne. One thing for sure, the food on offer has been very basic. Breakfast - looks like...

I got the same one.

Today I received an email saying I will be able to retain my Platinum status, by flying an eligible flight by 28th March, 2021. So perhaps the article sent out today, Has Virgin Australia Forgotten its Loyal Frequent Flyers?, is now out of date.

Out of the blue today we received an email from Skiddoo who advised we can go ahead and cancel our flights and get a full refund. However, the refund will take 8-10 weeks to process due to a high volume of cancellations. I can't work out if that is a Skiddoo issue or an Airline issue.

About to go through this process and get money back for 2 return flights scheduled for June/July this year with Vietnam Airlines booked through Skiddoo. It is impossible to get in touch with them. Will be putting through a dispute with Amex on the flight purchase transaction. Then contact...

I've never had this experience. Seems very strange.

Have you given Virgin a call to rectify this?

I got it and I am Platinum member. Open up the Velocity Frequent Flyer app and click on 'Offers'. it should appear there for activation. I do not think it is targeted.

They are very stingy on supplying beverages of all kinds on Etihad compared with SQ. The only good thing about Etihad are their lounges in Abu Dhabi. They're top notch.

I don’t know. Have u tried plugging in the desired location and seeing which flights come up. Go onto the Velocity website and see in points plus pay what you can do. or go to Skyskanner and see which airlines come up. Work out which code share ones u can book thru velocity.

Do not fly Etihad. Singapore are excellent.

I have recently flown Etihad and I must say they've definitely gone down in service. I had to pay to guarantee seats on the flights. I had a look back at my receipt for these 'extras' which I booked on the 31st of July 2019. The receipt showed that the aircraft we would be flying on from Abu...

I am about to fly into that airport this Saturday with a 6 hour layover. Hoping to leave the airport for a couple hours and come back for the next flight. How was your experience?

They’ve come through for me today now too.

There seems to be a delay again.