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Posted Nov 16th: Originally Posted by Red Roo Domestic Priority Boarding has had a lot of commentary and feedback on AFF for some time now and I know you are ...
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  1. #1
    Member ajca's Avatar
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    Priority boarding on QF domestic - what is the story?

    Posted Nov 16th:
    Quote Originally Posted by Red Roo View Post
    Domestic Priority Boarding has had a lot of commentary and feedback on AFF for some time now and I know you are all keen for an update.

    As you know we started a trial in August in Sydney and I can now happily say that we will be enhancing our Domestic Priority Boarding by providing a dedicated premium boarding lane for Platinum, Platinum One, and oneworld Emerald members and Business class customers at major Cityflyer ports in the next few weeks.
    I know that you are all hot on this so I have included exact implementation dates but they could change by a few days.

    - Perth (21 November 2011)
    - Brisbane (28 November 2011)
    - Sydney (5 December 2011)
    - Melbourne (12 December 2011)

    Discussions are underway with airport authorities in other ports to see if it can be rolled out further.

    Do let me know if you have any feedback once it is implemented.
    ...

    Posted in this in the 'upcoming changes' thread but realised it probably deserves its own.

    I was in J on a full 767 flight from SYD-MEL on Friday night. Arrived at the gate to see a massive line extending about 100m+ back into the terminal.

    No sign of a priority boarding lane and a few pissed looking J passengers trying to decide whether they should just walk up to the front of the line.

    Any word from QF on whether this is meant to be in place? It's not a great J experience when you line up for 20 minutes to board...
    Last edited by serfty; 17th November 2011 at 05:21 PM. Reason: Inserted Red Roo post
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    Member OverrideServlet's Avatar
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    Re: Priority boarding on QF domestic - what is the story?

    The story is that they rarely do it, so don't expect it.

    I'd love to know why this is the case though.

    I suspect the staff are just lazy.

    They could also be better equipped for the task. AA has signage at each gate which makes it very obvious which line people should be standing in.

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    Established Member Mwenenzi's Avatar
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    Re: Priority boarding on QF domestic - what is the story?

    For many of us priority boarding means boarding last spending more time in the QF lounge
    QF is not like American carriers scrambling for overhead space
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    Re: Priority boarding on QF domestic - what is the story?

    Quote Originally Posted by Mwenenzi View Post
    For most of us priority boarding means boarding last
    QF is not like American carriers
    Here, here! More time in the QP, then when they make the call a leisurely walk to the gate, and no need to encounter the hoardes sitting to the rear of the plane!

    What's the rush?
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    Junior Member flyinghightoday's Avatar
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    Re: Priority boarding on QF domestic - what is the story?

    MEL it works out quite well if you're in the QP
    By the time they announce boarding and you walk all the way to the gate you can pretty much get straight on without waiting.

    SYD the walk is a lot shorter I found
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    Posting Enthusiast oz_mark's Avatar
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    Re: Priority boarding on QF domestic - what is the story?

    Quote Originally Posted by Mwenenzi View Post
    For many of us priority boarding means boarding last spending more time in the QF lounge
    QF is not like American carriers scrambling for overhead space
    Have you tried catching a 737 in the Friday peak hour lately?
    Altair, drif, christopherc and 4 others like this.
    Something big is about to happen.

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    Member ajca's Avatar
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    Re: Priority boarding on QF domestic - what is the story?

    Quote Originally Posted by Mwenenzi View Post
    For many of us priority boarding means boarding last spending more time in the QF lounge
    QF is not like American carriers scrambling for overhead space
    I agree - but that doesn't mean there shouldn't be a priority boarding lane when you do get there, because chances are other pax are still waiting in line.

    An extra 10 minutes in the J lounge on Friday night would have meant another slice of that quite delicious pizza and a glass of red. Which would have made for a very happy traveller.

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    Posting Enthusiast medhead's Avatar
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    I don't even need an extra lane. I realise you're talking about J but this is also a WP benefit. As such I'd like to see it as well, even if it is pre-board priority as DJ use (I have no problem leaving the lounge early). Having banged on about this the main problem I see is that it a benefit for J, WP and OWS (you can argue that may not have been intended for domestic). On peak hour flights this might very well be half the passengers. The normal lane would probably be shorter.
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    Member ajca's Avatar
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    Re: Priority boarding on QF domestic - what is the story?

    Quote Originally Posted by medhead View Post
    On peak hour flights this might very well be half the passengers. The normal lane would probably be shorter.
    Ah yes that is undoubtedly true if you include OWS / QF SG. If that's the case I reckon they should make priority boarding OWE / QF WP / J.

    But it comes down to another question of whether QF prioritises J pax or WP Y pax. My vote would be J pax who pay $600+ for a one-way SYD-MEL. But I am biased!

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    Quote Originally Posted by ajca View Post
    But it comes down to another question of whether QF prioritises J pax or WP Y pax. My vote would be J pax who pay $600+ for a one-way SYD-MEL. But I am biased!
    I wouldn't disagree about J passengers. But as mentioned the main imperative to board early is overhead space and the cabin crew seem to do a very good job of protecting that space in J, IME

    I have been enjoying the DJ priority boarding experience, if only because it makes boarding slightly more orderly. At the very least I would like qantas to have a board first system. I'm back into the qantas total boarding mess (2 words starts with S F) next Monday morning after a 7 week break will see how that goes.
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