MikeG
Active Member
- Joined
- Mar 20, 2005
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- 721
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As a AFF Gold Member, I was eligible for and claimed my free AFF Super Smart Tags. I liked the idea so much, I went and bought a set for the family.
I hopped onto my mobile, went to the website, ordered them, paid with PayPal - and later when I checked my cc statement what I surprise I got when I discovered I was charged in USD.
The mobile site does not tell you prices are USD, even on the checkout page. Maybe if I was super observant I may have noticed on the PayPal checkout, but that isn't the point. An Australian company website that doesn't specify is assumed to charge in AUD, and this is in direct conflict with the ACCC clear pricing rules. (I've run an ecommerce company for over 10 years)
I asked the management of Super Smart Tags if they could do anything about this, even just to refund me so I could pay with a method that doesn't charge me 3% International fees to buy from this Austalian company, and they were rude and told me it was my fault. They refused to do anything for me.
So please use caution when dealing with Super Smart Tags - Note the price isn't as good as is looks and you'll be hit with international fees for buying from this Sydney based company. If I had known I would be considered the trackable solutions that are out there, as the price isn't that different.
#misleadingmuch?
I hopped onto my mobile, went to the website, ordered them, paid with PayPal - and later when I checked my cc statement what I surprise I got when I discovered I was charged in USD.
The mobile site does not tell you prices are USD, even on the checkout page. Maybe if I was super observant I may have noticed on the PayPal checkout, but that isn't the point. An Australian company website that doesn't specify is assumed to charge in AUD, and this is in direct conflict with the ACCC clear pricing rules. (I've run an ecommerce company for over 10 years)
I asked the management of Super Smart Tags if they could do anything about this, even just to refund me so I could pay with a method that doesn't charge me 3% International fees to buy from this Austalian company, and they were rude and told me it was my fault. They refused to do anything for me.
So please use caution when dealing with Super Smart Tags - Note the price isn't as good as is looks and you'll be hit with international fees for buying from this Sydney based company. If I had known I would be considered the trackable solutions that are out there, as the price isn't that different.
#misleadingmuch?
