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Qantas | Frequent Flyer
Rewards seats changed from QR to QF without approval and from J to Y
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<blockquote data-quote="jpp42" data-source="post: 2385565" data-attributes="member: 34147"><p>Yes, it's a broad statement, I didn't think this was the right place to go into all the technical detail. I am presuming the call is made from within Australia as indicated by my original comment about the state-by-state circumstances. In particular this can be a problem in Western Australia and South Australia where the laws are strict on recordings without "all party consent." </p><p></p><p>For those interested in this topic the web site <a href="https://recordinglaw.com/" target="_blank">A Growing Repository of Local Laws - Recording Law</a> is useful.</p><p></p><p>Unless you have extensively researched this or received specific advice, I believe it is wise to simply state something after the agent answers like, "Hi this is John and I'm also recording this call, can you help me with ...." If they continue with the call this should be implied consent. (I am not a lawyer and this advice is worth what you paid for it.)</p><p></p><p></p><p>Prosecution is not likely but the issue is more about whether you can use this as evidence in a legal proceeding, if it comes to that. If the call is not made in accordance with the law, it's not valid evidence in court.</p></blockquote><p></p>
[QUOTE="jpp42, post: 2385565, member: 34147"] Yes, it's a broad statement, I didn't think this was the right place to go into all the technical detail. I am presuming the call is made from within Australia as indicated by my original comment about the state-by-state circumstances. In particular this can be a problem in Western Australia and South Australia where the laws are strict on recordings without "all party consent." For those interested in this topic the web site [URL='https://recordinglaw.com/']A Growing Repository of Local Laws - Recording Law[/URL] is useful. Unless you have extensively researched this or received specific advice, I believe it is wise to simply state something after the agent answers like, "Hi this is John and I'm also recording this call, can you help me with ...." If they continue with the call this should be implied consent. (I am not a lawyer and this advice is worth what you paid for it.) Prosecution is not likely but the issue is more about whether you can use this as evidence in a legal proceeding, if it comes to that. If the call is not made in accordance with the law, it's not valid evidence in court. [/QUOTE]
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Rewards seats changed from QR to QF without approval and from J to Y
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