Home
Latest News
Airlines, Miles and Points
Coronavirus & Travel
Non-Airline Loyalty Programs
Travel Lifestyle
Trip Reports & Reviews
Forums
New posts
Search forums
Calendar
Members
Current visitors
New profile posts
Search profile posts
What's new
New posts
New profile posts
Latest activity
Member Services
Award Flight Assist
AFF on AIR Podcast
Frequent Flyer Training
Frequent Flyer Webinars
Credit Card Points Transfer
Seat Comparison
AFF Supporter Benefits
AFF Gazette
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Calendar
Members
Current visitors
New profile posts
Search profile posts
Menu
Log in
Register
Home
Forums
Airlines & their Loyalty Programs
Qantas | Frequent Flyer
Rewards seats changed from QR to QF without approval and from J to Y
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Nomads" data-source="post: 2384762" data-attributes="member: 75511"><p>David</p><p>I sympathise with you as I have had similar experience with a QF award multi-city round the world ticket, which I am currently traveling on now. My return Award Premium Econ. tickets for the leg Heathrow-HK were cancelled by Cathay Pacific with no alternative in Prem.Econ. and subsequently my booking JFK - London P.Econ. just vanished. These changes had been made after my initial departure so it has been difficult keeping up with the changes needed to ensure that I finally fly home later in June. Points refunds are yet to be honoured now 4 weeks later. I am so disappointed this has created so much hassle as we catchup with our only family in the US and UK post COVID. On a positive note, whilst overseas I was able to get straight through to the call centre without any wait!! I called many times with the changes required and had varying levels of expertice to complete the ticketing, which unbeknown to me on one occasion did more harm than good. Upon my return I will be making approaches to QF management, I would greatly appreciate any advice you may have with comms to QF.</p></blockquote><p></p>
[QUOTE="Nomads, post: 2384762, member: 75511"] David I sympathise with you as I have had similar experience with a QF award multi-city round the world ticket, which I am currently traveling on now. My return Award Premium Econ. tickets for the leg Heathrow-HK were cancelled by Cathay Pacific with no alternative in Prem.Econ. and subsequently my booking JFK - London P.Econ. just vanished. These changes had been made after my initial departure so it has been difficult keeping up with the changes needed to ensure that I finally fly home later in June. Points refunds are yet to be honoured now 4 weeks later. I am so disappointed this has created so much hassle as we catchup with our only family in the US and UK post COVID. On a positive note, whilst overseas I was able to get straight through to the call centre without any wait!! I called many times with the changes required and had varying levels of expertice to complete the ticketing, which unbeknown to me on one occasion did more harm than good. Upon my return I will be making approaches to QF management, I would greatly appreciate any advice you may have with comms to QF. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Airlines & their Loyalty Programs
Qantas | Frequent Flyer
Rewards seats changed from QR to QF without approval and from J to Y
Top
