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seem to be on a roll, added another segment today and again first operator was able to complete (after I gave her exact flight numbers as initially told she sees no availability). only awaiting some US domestic segments to become available and all done, though at this point I could live with not...

Thanks, After a lot of pain I managed to fix it by getting them to remove flights then add new ones (nearly felt like crying after the first operator removed the wrong flights and when she realised she said "please hold" and disconnected me). Rang back and got new operator who apologised and...

quick question. trying to make some segment changes and I am being told they can only change to an equivalent seat. So go from business to business, they can't move to a premium economy seat (obviously prefer business but not one available on that date). Just a case of clueless/lazy operator or...

After a 2 weeks of phone calls and retrying to book and having to find new flights as old ones availability disappeared I finally got my initial booking done via the qantas site with some placeholder return flights. I must say I am not looking forward to the nightmare of calling qantas in a few...

I so want to scream at the Qantas multi flight tool. finally found all my connecting flights and qualify for 318k only to then get the dreaded. We are unable to confirm your selected flights. Select ‘Start over’ and choose alternative flights. (15079 - 23951 - 420) This happens after entering...

I got the same reply from them. I then submitted an online request to the QFF loyalty team and got a response of "please clear your browser cache or switch browsers". Usual Qantas garbage where they obviously didn't even read what I was asking about. Others that got this fixed did you have to...

Looking to book business class RTW capped at 318k for 2025. I understand you can add sectors after booking as long as you don't break the rules for the capped award. Given the poor seat availability I want to book the first half of my flights as soon as award seats become available. Is it valid...

Finally got my points and an extra bonus 5000 points compensation. not sure how true, but agent said their batch upload was failing so everyones points were being impacted. I am shocked in this day and age how bad NAB's systems are, you can't even see your FF number on the app, website or...

So is this still happening? signed up to NAB nearly 3 months ago, rang them 3 times so far and yet to receive a single point let alone my 100k bonus points. Last call the call centre dude implied it wasn't just me but was happening to everyone?