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  1. G

    Qantas cancels flight, refuses paid upgrade, refuses points refund

    Dear AFF community, I'm looking for some advice here after hitting repeated roadblocks with Qantas Customer Care. Long story short: Mrs GO was flying QF SYD-MEL return in Y class for work in December 2022, on a corporate gig booked by a travel agent. I upgraded her Y flights to J using my QFF...
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