Search results

Thank you for the comprehensive reply, Big. I agree with you the banks wouldn't be interested in processing such claims. The problem is this isn't exactly my bank - I borrowed my friend's card and paid him in cash. It was overseas, so now I can't contact the bank in person. In my last e-mail I...

Hi Big, Better late than never, right? ^^ In my case, the bank insisted they couldn't process a transaction past 90 days. Meanwhile, AirAsia still keeping me at bay by yet more promises of refund, only this time they'd refund only one of total two legs of flights. The other one, they said will...

The Air Asia CS also slightly hinted me about their Proof of Debt, so I e-mailed them as well. Quoted from their reply: Thank you for contacting us. We will reach out to you soonest possible. The purpose of the POD exercise is to determine the complete amount owed to creditors as recorded in...

Hi Bighiggy, I referred to this thread by nickykim. Air Asia has been avoiding me for ticket refund. The payment was in April 2020, then they started to cancel their flights every time until I got on another airline in August 2020. DM Air Asia persistently until they gave their words for a...

So some bad news: 1. The bank said they can't help me with charge-back - their time limit was 90 days after payment. Is that true? 2. There's no credit promised by Air Asia in the bank's record. 3. I've contacted Air Asia again 2 days ago, and as suspected, they're back to credit pushing...

I doubt he would know anything about any of the terms, since he rarely does any online payment. Most probably, I will need to contact the bank's CSO.

Thank you for getting back to me; I paid with my friend's card so I guessed it's VISA. Let me reach out to my friend for his bank information.

I've only got their DM, and there's no code provided. The thing is, I've just noticed they referred to the wrong case number. The number in DM is closed already without mentioning cash refund. I also got their case closure e-mail for this one on Nov 2020, merely pointing out the unlimited...

Hi everyone, I'm in the same situation on refund as well. They've approved my refund case in May 2020, yet now it's August 2020 the case status still says in progress. I couldn't reach any support by e-mail, Whatsapp, Facebook, or Twitter. Are they going to back out on their words?