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Only Virgin know that. The liquidator doesn’t have the information as it sounds like fly365 destroyed all their records. Liquidator don’t have access to any of the bookings and the backups are not available. I had an e-ticket so my impression was yes, and I’d spoken to Virgin about that in Jan...

Just thought I’d update with my situation just in case anyone did what I did googling for answers. Anyway I recieved my email today telling me to go whistle. Unfortunately I booked through fly365 in January for travel in late April. I could see problems with them coming after they were tardy to...