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I had the same letter even though, like you, I had the required status credits. I presumed that it was just a one size fits all type of thing.

Often, Woolies home brand is an Australian producer anyway, for instance their tinned stone fruit and pears are Ardmona.

Perhaps there is some new financial arrangement between Woolies and Qantas. Qantas certainly doesn’t give anything for nothing.

I am glad I found this link. On March 12, as the Federal Government said no to cruising, and the future was obvious, I cancelled a Ponant cruise for July 9. I would lose 10% and a refund would go into my bank account in 10 business days. Nothing. So a bit later I sent an email. A phone call...