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Anyone else had issues getting their redeemed gift cards? I've received 8 out of 9 but nothing for over a week now. Completed contact form yesterday to query with Velocity.

Found the box, iPad/iPhone came TNT overnight express

Unfortunately, I did not take any notice of who delivered or check tracking etc. iPads/iPhones come from Harvey Norman commercial and I suspect your timeframe from redemption to receipt will be similar to mine.

Got my first Jbhifi gift voucher today. Redeemed 05/04

Virgin Australia will pay out Velocity points in cash if it collapses, with money from a secret trust https://www.businessinsider.com.au/virgin-australia-velocity-points-protected-trust-cash-collapse-2020-4

Received iPad and iPhone today, redeemed 11/4. That's pretty quick

Virgin made a loss last year and have come into this crisis with a very large debt level which is now far above their value. I have redeemed most of my points but do regret not redeeming them years ago for flights which would have been better value.

That's ok. I was confused initially.

Used up about 90% of points. Redeemed iPhone, iPad and 9 gift vouchers. Will keep remaining points for now.

Login. Click on 3 horizontal lines top left corner. Go to shopping online. Shop using points. Click on 3 horizontal lines top left corner and click on your name at top. Order status will show if pending or complete against each redemption. Click on view order if complete. There will be a...

The iPhone and iPad I redeemed on 11/04 has changed from pending to complete and now has a tracking number. Am happy about that although no change to gift cards status.

My guess is nobody. I started ordering JB hifi gift cards 05/04 and no delivery, no email and still pending.

Internal.

I still have not received my points credited for the month from Virgin Money. Always credited by 14th of month or earlier. Anyone else have a delay in crediting.

Me the same, started 11 days ago.

In that context perhaps the mass redemption of points is less important than retaining the 10 million or so Velocity members. I have tried to redeem most of my points but at this stage will stay with the scheme.

What happens to your frequent flyer points if an airline goes bust? https://www.executivetraveller.com/news/what-happens-to-your-frequent-flyer-points-if-an-airline-goes-bust

I have a shipping number from a gift voucher redeemed two days ago. Very much doubt it is on its way.

I am having a bad night, found the tabs on my phone, all my 11 orders over the last 10 days have shipping numbers. LOL. Will see what happens.

I am assuming the tabs appear when shipped. I have redemptions back to 05 Apr and still all pending. So is there no business as usual when having a trading halt on the ASX?