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Got Got a notification via email from Iberia that it’ll be on the Level product. Was a roller coaster of emotions, that’s for sure.

So it turns out the Level aircraft they had rostered on for today has been refit with an Iberia interior and just hadn’t been painted in Iberia Livery (thank ******!). The check-in counter confirmed that if it was the Y+ product there would be compensation under the EU rules because they had...

As the flight is tomorrow there are no tickets available on economy or business. As a side note, flight is SJO to MAD. I can’t adjust seats or even get to the seat map anymore and old allocations are still on mmb.

Thanks for your response. I had read up on the 75% refund option and wondered if anyone had experienced something along those lines during one of their RTW redemptions. When googling I did see all those compensation agencies. Hopefully i won’t have to engage them. I don’t know about a re-route...

Just found out my flight has been downgraded tomorrow on Iberia from lay flat business seats to a Level Airlines A332 which has Premium Economy only. Not what you want for 10.5 hrs. This is part of a RTW redemption. Anyone had any experience getting compensation via points/EU law? If it was a...

After emailing several other execs, I got an actual response from one of them who seemed to genuinely care about the stuff up. No more than a couple hours later the flights that had dropped off were reissued with new numbers and the Amadeus format email was received as well. I then received...

Thanks for the response, unfortunately I have emailed him and it didn’t prompt a response I don’t think. I followed up multiple times (nicely) to the rewards escalations team. Got a response yesterday that they’ve requested the Qatar tickets. It’s not looking promising I would think. My next...

Short and sweet. Nope.

No response to me in a week. I’m on an active RTW ticket at the moment and my last leg home at the end of the month dropped off and every single call centre member has been less than useful. If I could pay a fee to get through to Hobart CC I would. The only thing better than calling the useless...

Anything is worth a shot. I *am* waiting primarily for the escalations email team to do something but alas, nothing as yet.

Yeah, probably wasn’t clear enough. I have contacted them via all possible pathways. Call centres (HUACA multiple times), social media asking for them to refer me to a call centre member from HBA, emailing the rewards helpline. I am due to go off grid in 24 hrs for a week so there is some...

They have been very unresponsive at that escalations address, just an automated email initially. This was a quick response on instagram I got saying “Thank you for your message. We've looked at your reservation and find that the flight from DOH-BNE has dropped out and there's no longer...

The Fijian CC just informed me Qatar cancelled my ticket and this happens all the time and it’s not Qantas fault. This guy has been giving me some serious attitude too, if anyone has had any success emailing the Qantas staff PM me their email address as I have only ever made contact with Steph...

The Qantas ticketing curse has struck again. I’m currently on a RTW J ticket and been out of range for a few days to come back to the dreaded Qatar flight time change notification and immediately log on to the app to see my DOH - BNE leg has been removed! I swear, if anyone wants to buy the...

Sorry for repeating from another thread but no luck there… I have a owa ticket and all ticket numbers come up in CMT bar one Iberia leg of a three leg married journey going from SJO to HEL. SJO - MAD (no option for passenger information on CMT) Iberia MAD - LHR (eticket no. in passenger info)...

Sorry for repeating from another thread but no luck there… I have a RTW owa ticket and all ticket numbers come up in CMT bar one Iberia leg of a three leg married journey going from SJO to HEL. SJO - MAD (no option for passenger information on CMT) Iberia MAD - LHR (eticket no. in passenger...

I have a owa ticket and all ticket numbers come up in CMT bar one Iberia leg of a three leg married journey going from SJO - MAD (no option for passenger information on CMT) Iberia MAD - LHR (eticket no. in passenger info) BA LHR - HEL (eticket no. in passenger info) AY Think this warrants a...

Still wondering... 😂 Curiosity is getting the better of me

Just wondering.. out of interest more than anything, has anyone shown up to/or know somebody that has turned up to a leg of their already commenced OWCA that showed up on their itinerary but that individual leg hadn’t been ticketed?

I think the main thing to take away from this thread is how to deal with any issue if/when they arise. There are so many flight changes that get accepted and e-tickets received within a few minutes without issue that you should have some level of confidence.