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Might highlight the difference between call centres, I got a notification from seats.aero that there was JL business class availability on a flight I already had a premium economy ticket on. I called and asked if I could be upgraded, they could seemingly see the seat okay but couldn't do the...

Will like be having a 14 hour stopover in June next year going from London to Sydney and was not obvious to me if we would be able to use the 080 Hotel which is airside. Have contacted them and confirmed this is only available to passengers who have a ticket departing terminal 1 which is...

Yes was part of a OWCA. Ideally yes but while the phone agents could always see the Japan Airlines flights, there were other segments they couldn't see that I could when booking online. Hence booking online first then calling to change. Annoying but was better then more hours on the phone...

I have run into this exact issue - I think if you actually trying to go through with the booking online you will get an error. I booked online with the second flight on the day after to avoid the married segment. Then called and got it changed to the day prior to make it a connecting flight...

@MelbFlyer I think this is because you have an existing business class booking not because of the number you called. I am also bronze but since booking two business class OWA recently, go straight through to the premium call centre everytime I call 13 13 13. Agreed it is very useful.

They have only just added QFF so I think lots of routes not on there for Qantas specifically. For example, Kuala Lumper-NRT is on there for AA. If you set up an alert for AA it would more than likely be available on QFF, I had success with this. Agreed though certainly has lots of limitations...

I think you are right, way forward would be to request them to add the route on https://seats.aero/qantas/routes

I found Alaska a bit tricky because it shows award seats for their own program which you can't get with QFF. If you set the mileage program in the alert to either Qantas or American Airlines it should only alert when there are Alaska flights that can be booked with QFF. I used American Airlines...

Can't tell you for sure but I was looking at some routes in April and there were no flights when I was checking August, then some appeared this month. I got an alert from seats.aero, having a subscription for a month or two while planning has been useful.

Don't think you'll be able to find a specific swine flu vaccine these days. CDC (which is what most travel clinics use) does not list swine flu as a current concern. Your best bet is to get the annual flu vaccine. This year's Australian vaccine contains an H1N1 strain which is as close as...

I did try to do the whole thing over the phone but the issue was they were adamant that some of the flights weren't available - Bangalore to Sydney for example. Not sure why the difference 🤷‍♂️ I've been looking at the Bangalore transit and think the 080 hotel might be go - you can get and...

Think you might be right. I booked it online with the 24 hour break, then called today and got it changed to the same day flight. Very happy with the flights we were able to get in the end. Melbourne -> Singapore Qantas in J Singapore -> Tokyo on JAL in J then onwards to San Fran on JAL in...

Yes, couldn't get that flight combinations of flights to show up on the multi-city tool, only if added as separate flights. No other connections in the US, next flight is 5 days alter. i.e. if you search Singapore-> San Francisco you will get flights via Taipei But if broken up you will get...

The flight that seems to have been causing the issue online is Singapore -> Tokyo (HND) arriving 0445 then Tokyo (HND) -> San Francisco at 1750 on the same day as arrival. I can't see way this connection wouldn't be allowed and seemed like I would've been able to book it over the phone, does...

Had the experience (again) that couldn't book all the flights I wanted online because the multi-city tool does not allow you to add more than 6 flights. Then once calling the call centre could not find some of the flights that were showing online - these were QF business flights in busisness...

Trying to plan a trip next year and running into an issue where classic rewards flights appear to be available if searched individually but not in the multi-city search. Specifically, there seems to be reasonable availability of Tokyo (HND) -> LAX around 3rd of March 2024 in premium economy if...

Thanks for this, they answered within a minute and it was sorted within 5!

Does anyone know if the Etihad contact centre line is still operating at all? Have tried calling at various times of the day and is always engaged. I just want to pay the refund fee for my ticket, a voucher would be useless to me.

I'm stuck in Ecuador until at least the 5th of April, I have a few more flights from Colombia to the US, internally in the US and from LA back to Melbourne in my booking. The site is now giving me the option to cancel for a $1700 refund. However I still eventually need a way home and the...

I can't say the booking process was pleasant but ultimate very happy with my first effort booking one of these rewards. Traveling Melbourne -> Manchester via QF9 London -> Santiago Santiago -> Quito Medellin -> Washington Chicago -> San Francisco Los Angeles -> Melbourne All business except...