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Matt said "Carrying a lightweight laptop like a MacBook Air or simply a tablet can reduce weight." But you are always allowed a laptop computer which doesn't count towards the weight allowance if you carry it in a separate computer sleeve, and I've never been questioned on that.

OK - it seems the Garuda support centre employee who advised me that if you upgrade to a higher class using points on Garuda that you get absolutely no frequent flyer points for the original booking class was WRONG! I flew today and spoke to a ground Garuda check-in person who was substantially...

Just found out that if you upgrade to a higher class using points on Garuda that you get absolutely no frequent flyer points for the original booking class. For example, if you upgrade a Y fare to a business class seat (Class O) you get no frequent flyer points for the flight. Has anyone else...

I gave up flying Qantas after lodging a complaint regarding a Business Class flight and then waiting for a reply. In the meantime I was successively busted from Plat -> Gold -> Silver. Finally got a call from Qantas asking if there was a reason I hadn't been flying with them. I reiterated the...

I had a PER - CGK night flight in J many years ago with Qantas where the seat would not recline, there were no eyeshades or earplugs and the sound for the movie was piped through the plane because the in-seat sound wasn't working. Result after several emails was ZERO compensation. Total...

The attitude that you have had from Qantas matches with my experience, although I feel that in many respects my experience was much worse (Medium haul night flight in J - no recline on seat, no eye-shades, no ear plugs & IFE broken). Compensation: ZERO! Despite filling out a complaint form on...

Re: My QF flying days are numbered - poor QF CS All I can say is that Qantas's attitude is typical. They don't seem to be able to comprehend that the timely, no hassle handling of a problem is the obvious way to customer loyalty. I had an experience many years ago in which all of my attempts...

Time for a credit card backlash It's obviously time for a consumer backlash following the recent devaluations across all non-Amex credit cards. My suggested solution is for everyone to switch to the offerings of a single bank. This should have the desired effect of getting some reaction from...

My 16 year old daughter arrived at Avalon airport 70 minutes before a Jetstar flight and stood in the queue for 40 minutes. When she finally made it to the counter the clerk laughed and said "You're 1 minute too late - ha ha ha! You'll have to buy a new ticket." That was just over 10 years ago...

I agree - you didn't get what you paid for so a charge back is absolutely warranted. So far Qantas has been ignoring you. A charge back should get their attention.

Try using skyscanner.com.au to search for flights As an example flying Economy AKL-SYD on 16 March 2016 on QF 146: Qantas price = $295.90 The cheaper deals are: helloworld.com.au = $226.24 DeNA Travel = $229.54 Expedia = $233.24 GotoGate = $240.23 BYOjet = $245.00 eDreams = $258.10; ZUJI =...

I actually don't know why anyone would even bother with the Qantas Price Promise just to MATCH the price you can get somewhere else. Just use the Qantas website to find the flight you want and make the booking elsewhere. I've found that: a) You get to see other airlines - not just Qantas, and...

Actually that's not quite true - it depends on the size of the business. If the business is a small business you have essentially the same protection as an individual. Even ANZ's T&C's state: "If you are an individual or a small business (as defined by the Code of Banking Practice) ANZ is...

Thanks to all contributors. I too have researched hotel loyalty programs and found that SPG and Hilton appear to offer the best programs. My business travel destinations includes places where Hilton either has no presence or not a convenient one so my preferred program is SPG. I recently...

It's just an observation, but wouldn't it be more useful if you could transfer Velocity points to Le Club Accor? I mean if Accor values it's points at 1 Velocity point, then why wouldn't the reverse be true. It's high time that airlines allowed reasonable conversion of their points to hotel...

I basically gave up flying Qantas years ago because of poor compensation as a result of the international flight from hell. J Class night flight from Perth to Jakarta: a) Seat broken - no recline. Business class full. CSM offered to move me to Economy. I actually think it's rude to recline in...

I fully agree with these requests - although it doesn't really affect me as I stopped flying Qantas years ago (WP at the time) because of a combination of "enhancements" to the frequent flyer program and a really bad flight experience. I only collect Qantas miles at Woolworths now. I'd be...

After being subjected to the worst flight of my life in 2007 on a Qantas international flight in business class my wife and I have managed to almost completely avoid flying Qantas domestically and wouldn't even consider flying Qantas internationally. The following chronicles my experience with...

It's the Vibe! ;) Actually the price discrimination by the MONA gallery and SeaWorld are against the Australian Constitution and therefore illegal. The relevant section states: 　 "A subject of the Queen, resident in any State, shall not be subject in any other State to any disability or...

My two cents worth. The airlines could have a little more compassion when emergencies happen. My wife had a Red-e-Deal to visit her mother in Perth. Two weeks before she was due to fly she received a phone call that her mother was dying. Qantas required a medical certificate from her doctor...