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Yeah mine says US. A strange code. Wait for 3 days. I've had it before took 3 days for the e ticket to arrive.

Yeah it is really annoying. I was pretty upset when they said I need to contact China Easter to work it out. The contact Center staff was just trying to brush me off. Go to Qff website, manage booking, put in your booking ref and check under "Status", sort of towards the bottom of page. What...

No. Rang qantas they looked it up says China Easter is not giving any availability to them. Asked me to contact China Eastern. I questioned why is Qantas showing there is availability and pushed back to them to investigate. She then Tried to reinstate the ticket but still no luck. She had to...

Just went into my booking and makes sure advanced passenger info are all filled in.

Hi all, booked a reward flight through qantas website with China eastern airline. However under manage my booking, the status shows as "US'. Normally It should show as Confirmed or Pending. I've just booked a few hours ago and have not received any email with eticket number yet. But this "US'...

Hi all, Just trying to plan a trip btw SYD and SIN. After researching on this forum, as I only have bronze status, understand my best chance to book something is to book 297 ahead. However, I just tried to search today around midday, next year early Feb and late Jan, there is no U seats on any...

mine came from apple warehouse but the order is processed by Harvey Norman commercial. They advised no exchange can only return points. So yes stucked with it. I sold mine on gumtree for cash loosing a couple hundred dollars so that was not too bad. Sold it on day one as well guess I was lucky.

ordered mine on 16th and received like 2 weeks ago. It is an iPhone. It is fulfilled by Harvey Norman commercial. Google it they have a phone number you can call. Also on your velocity order confirmation email there should be a little email under iPhone/iPad says something like customer...

BTW, what is everyone doing with their velocity branded credit card ? I had an Amex velocity platinum and just paid renew fee of $375 back in end of Jan. Was plan to use the lounge in May but not all travel plan cancelled. Chatted with Amex CS and they cannot refund the fee but can down grade...

They replied, you can only return the goods back to Harvey Norman commercial. They will then raise with velocity to get points refunded. No extrange or upgrade. whole process can take up to 30days.

yeah no family or friends wants this already asked :( will see if I can sell through other channels.

thanks will check out the no final value fees past deal. I did want an iPhone 11 Pro max but stupidly ordered 11 pro. I somehow thought the pro is the bigger size and 11 is the normal size. I don't hold on hope that we can still get business reward seat once vigil is back (if it does). I am ok...

screen size too small. I got problems with my eyesight. I found it hard with iPhone X screen size so needed a bigger one. 11 pro is the same size as iPhone X.

Receive an email from Harvey Norman, if I return the iPhone 11 pro they can only refund my velocity points. No upgrade directly from them to get the pro max. What do you guys recommend? option 1 or 2? option 1: try to sell on eBay at a discounted price which means I will loose around $400 after...

Yeah I am hoping to pay a bit more money and get the pro Max instead. I don't think they will give me a refund. Best case would be some store coupon. The whole vigil administration thing is so annoying.

I called them. They said to contact Harvey Norman as order has completed from velocity side. Sent HN an email. Can only hope for the best now.

Received my order placed on 16/04 today. But released under panic I ordered an iPhone 11 Pro but what I wanted is an iPhone 11 Pro max. Does anyone know what I can do? How stupid am I ?!

Just received this 2mins ago. My order was placed on 16th April. Your Velocity Rewards Store online order Dear xx_ Thank you for shopping online at the Velocity Rewards Store. With our recent announcement that Points redemptions have been temporarily paused, we wanted to reach out to you to...

16th April last Thursday. I think I onboard the ship too late. Also ordered 1 jb gf. No idea what status my order is. Received order confirmation email right away after placing the order. But nothing else after that.

I am not sure how much luck I will have to receive mine but only to hope for the best. Reading a news this morning says there are over 10 companies interested in bidding for Virgin which includes Macqurie and Westfarmers. So fingers cross.