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Yes I'm a real member. On my feed there were multiple posts replying to Wayward. Finally, read the post again because contacting Qantas and getting a speedy response and resolution in my favour was perfect.

After reading wayward's post, I decided to contact Qantas following notification that I had been bumped off a connecting flight out of LHR that turned a 1.5 hr layover into 5.15 hrs! Have to say it went perfectly and resulted in rescheduled flight with around 2 hr layover and no charge. Thanks 😀