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My thoughts exactly. I hope someone can step in and help this member out. Way too much stress to do alone when you are battling terminal illness.

Hasn't some head honcho from Qantas just moved over to Jetstar? Is that a promotion, demotion or sideways step? It certainly won't keep him out of the public's firing line!

I've read one report that says everyone gets a status extension, another that says Silver and above get an extension. I'm Gold and my email had no reference to an extension. My hubby is platinum and his included a 12 month extension. I'm confused!

My husband is WP and he got 15000 points.

Qantas are actively recruiting for their Hobart call centre. Such a pity they don't dump Mindpearl who doesn't even have an office in Australia. If Stephanie wants to justify competing the sun its called rotating shifts covering 24 hours. Sadly they won't want to pay Australian labour rates and...

So did I. But before my return I got an email saying it was incomplete. It wasn't. I just had to go through it all again.

Did this in Australia before leaving for a short trip to NZ. It wouldn't read the QR code no matter how hard I tried with the print out flat on a plain white table. Had to bring it up on my computer screen and it read from there. Strange! Then the night before leaving NZ I got an email...

You have to apply for of on the Virgin website prior to applying for the credit card from my understanding.

Yes Chris, my partner thought the same although I tried about 7 times unline and couldn't get it to even 'submit' before the error message came up. I'll wait and see what happens. I've never had to chase points that I've had my QFF number attached to before, they've always just turned up. As...

I did read that the QF bus is outsourced and doesn't have the required authority to travel on airport roads. I know this sounds ridiculous but I read it in the last day or two. I cannot even comprehend how this could be allowed to happen.

I bought flights from MEL-MCY return for my partner and I with my AMEX QF credit, travelling 1-4 April. I added both our QFF numbers in the booking. Parter is WP and I'm a lowly silver. Partner's points and SCs were added to his account within a day or two of travel and mine didn't appear. I...

My partner and I have called it this for ages as it wasn't our first choice of airline and we'd found it pretty ordinary in the past. However with some vouchers from a cancelled trip we had decided to go to the Queensland from Victoria. Two trips cancelled due to lockdowns and we are flying...

Rant Warning - I'm confused with the lounges now. I used a lounge pass on Thursday and as I was travelling Economy I was directed to the Qantas Club. What an underwhelming experience! After lining up for the food (I understand due to Covid-19 there is no longer a buffet) I had the option of a...

Where was this information provided? I'm regional Victoria and had heard that NT still had hotspots declared. Can you provide a link please?

Thanks for that, I'll follow those steps and get everything prepared first. I don't actually want a refund into my bank, but would just be happy to have the credit put back on. We fully plan to use it and Qantas made it clear that you can use the credit from cancelled flights for multiple...

My partner and I booked a flight in late February to fly to Darwin in June via Sydney. Total cost on Qantas was $1458.80. These were cancelled by Qantas and we were given an automatic credit. Happy to do this as we knew we'd use it at some stage anyway. We then decided to book a flight in...

He did say all the other bag drops were full. Have you every seen an airport with FIFO flights departing? It's chaos!

Maybe take ownership of the problem appropriately with his employer so that he wasn't docked $800 I'd say!

I had a friend fly QF J from DPS to MEL and they had run out of cheese platters. Her seat was broken and her entertainment didn't work. Not good enough for the money paid. After repeated emails she was offered a paltry 5000 points.