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    Flybuys Survey posing Qantas Points Option

    Will the ACCC even allow this? Probably if they kept the Velocity points option open for those who don’t want to defect.
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    Wow 95%! Meantime my economy only work travel itinerary has doubled since covid. Happy to get WP in 6 months of travel, not so happy the last 12 flights were ALL delayed, some cancelled and some missing catering.
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    Qantas to Remove Domestic Boarding Pass Printing from Kiosks

    Shh, that'll just whet the Board's appetite to get Michael O'Leary to replace AJ.
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    Qantas Project Sunrise goes ahead, 12 new A350-1000s ordered

    I look forward to Red-E-Dealing my way back to retaining WP on the A220s. I can imagine these beauts doing Perth to places like Hue and Koh Samui during the holidays.
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    Qantas to Remove Domestic Boarding Pass Printing from Kiosks

    He can already buy half of Ireland if he ever wanted to return. Nah, I think the man wants to statpad his record and then go on to f-up a Euro or Yank supermajor.
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    Qantas Call Centre Long Wait Times

    Oh my God. Called today for missing points from Classic Rewards refund. Picked up after 3 rings. I was stunned. 😮 I had to check; “This IS Qantas helpdesk correct?” 10 minutes later, points refunded. Did i die waiting an hour for my luggage to show up and go to WP1/CL heaven?
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    New Velocity partner - SIXT

    Where do you input your Velocity details on Sixt? I can’t seem to find it anywhere.
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    Velocity reinstates Singapore Airlines redemptions

    Does higher VA status open up more redemption dates with SQ? Specifically in business?
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    Accor ALL Fawlty Towers performance

    Got a quick update if anyone’s interested. Accor Pacific Rep liaised with me across 2-3 days after lining up all the ducks in a row. They credited me with approximately all the points and nights stayed. Approximately because neither of us knew how much is owing due to at least 2 hotel errors...
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    Accor ALL Fawlty Towers performance

    Spot on, I was just explained this by one of the 4 hotels I am chasing points from. But the snag is then Accor/ALL Paris who handles the emails is somehow worse than the Fijian Qantas Call Centre if that’s even possible. That ‘customer service’ department explained in detail to me their...
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    Accor ALL Fawlty Towers performance

    Wow, your experience confirms that these ‘faults’ are a feature not a bug of ALL.
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    Accor ALL Fawlty Towers performance

    I see, So i guess what I’m experiencing is basically par for course. And it’s not as if you can easily pivot to another chain, it feels like every week brings news of yet another accomodation chain being brought into the Accor group.
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    Accor ALL Fawlty Towers performance

    Have anyone else bore the brunt of their shambolic system like I have? I do multiple one night stays in their properties so I rack up the hotel count rapidly. In 2022 alone, this has been my experience; 1 in 5 stays result in no points. I have to wait the mandated 7-9 days to report it to...
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    Article: How to Get Good Qantas Customer Service for Under $3,000

    Yeah not my experience. My last three interactions required a 3:45hr, 2hr and 1hr wait. Sure It IS improving but it’s like saying my stage 4 cancer is now just a mere stage 1.
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    Qantas "Choose your reward" Promo. Select from Double Status Credits OR Double Points [book 25/3/22-1/4/22]

    Ah of course he launches it the day after i complete my milk run of Australia. Grrr
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    Tis The Double Status Season?

    Hi all, We're coming up to Double Status Credit promo aren't we? I'm keeping the powder dry on about 20 bookings, hoping the random 50SC promos don't affect the normal DSC schedule.
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    QF Domestic Fleet Renewal: Airbus 320neo/220 Preferred

    I think we've all watched enough episodes of Air Crash Investigations to know by now that most accidents are the result of poor training, poor maintenance AND poor engineering combined. It hardly (with some albeit catastrophic exceptions) is just solely due to the fault of plane design.
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    QF Domestic Fleet Renewal: Airbus 320neo/220 Preferred

    Try doing that in a Lion Air MD82 at night. Had to pump up the life insurance and refresh the will that year.
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