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Takes about 3 to 4 weeks for the adjustment to come through. After my rant on the phone, I did apologise to the operator a number of times, she was going to put me through to customer care. That didn't help, so now they are escalating the problem, and they think that they will sort it out with...

Just been on the phone to QFF and guess what its a Jetstar problem! They are trying to tell me that as I am a Club Jetstar member that this is telling the system that I have a discounted fare that QFF pick up as a reward booking. Sheesh!

Yeah they are credited after I follow it up with boarding passes, invoices and itinerary. Has now been 10 times. Giving me the irrits!! Flights are all booked on JQ website. And my QF FF is in there when I book starter max. QFF keep telling me to make sure its there.... Same dribble each time. I...

I have had an on going battle with Qantas since the start of the year with Jetstar flights, that have been paid for with a starter max bundle, being added to my QFF activity as reward flights. Has happened 10 times since Feb this year. And its also taking for ever for them to investigate. Am...