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I recently had to re-book a Qantas flight. The original flight was "Discount Economy" CNS-BNE + BNE-MEL, I needed to re-book as just BNE-MEL - via the Qantas chat I was told that the new flight would cost $73 more, when I asked why it was more expensive to travel less distance, they said they...

I've made a booking on the Qantas site for one night at The Windsor Hotel in February ($236). After making the booking I looked on The Windsor's website and found the had the same room on '3 day sale' for $161, so I submitted a price promise claim. I received an email from support@hooroo the...