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Many years ago when I cancelled a Red e-Deal ticket I was given a credit voucher to use on a future flight, minus the $99 change fee. Is that still what happens today? I also remember being told you won't get the voucher if you cancel within 24 hours of departure - you forfeit everything. In...

I have a Qantas Melbourne to Sydney flight that I want to change to a Jetstar option on the same day. This flight is available to book through Qantas when making a new flight booking, but not shown as an option when changing my existing Qantas flight online. So not possible online, but does...

Hello, first time flying Jetstar in a very long time, I have just tried to make a Sydney-Melbourne booking which was $181 (before Plus bundle) and allegedly "7 left at this price". Went through to pay and chose PayPal because it was lower fee than using my credit card directly, but PayPal...

From Friday 9 November more altitude points will be required to convert to airline programs except for Airpoints. Westpac Altitude Rewards - Changes

First time flying to the US with Air NZ (from Sydney with the Auckland stopover). I selected 3A when I booked a few weeks ago, but when I checked in I'd been moved to 7J - next to the toilets and galley. Not a great spot and didn't get much rest. I asked about it in the lounge - they told me...

When I try to book a SYD-LAX via MEL the booking website only gives me one option from SYD-MEL which is a 60 minute connection in MEL - I'd like a bit longer. Is there a way to get more options for the SYD-MEL sector? On the return flight I'm not even presented with an option via MEL, but am...

I do the trip between SYD and LAX a few times a year for work, and travel in J. QFF Gold status for a couple of years now. I've been really disappointed with the service and overall experience on recent flights. The 'lie flat' beds aren't really flat, legs and feet half sagging down to the...