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Has been 5 weeks now and still no refund from Jetstar. I have filed a dispute with my credit card company. I am feeling really down been bullied like this....

Thanks NM. I probably would have accepted the delay in refund if it were a cancelled booking. (BTW, I think Jetstar bookings are non-refundable). In this particular case, as best as I can tell, it was a glitch in either their online booking system, or at worst the Internet transmission in...

Thanks very much for the suggestion. But my rationale is that the $3000 owed to the credit card is not payable until the dispute is settled, thus I don't have to come up with the money (and pay the opportunity costs) to pay it.

A long story...would appreciate your opinion and advice. My friend, I will call her Sue, tried to book an international flight on the Jetstar website and charged it to my credit card (with my authorisation). She tried that 3 times and each time the site came back with an error message or saying...