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I recently cancelled an award booking online, with the cancellation fee points only being deducted around 3 weeks later. Following receipt of an email confirming the deduction, I contacted the call centre to ask if they could reverse the 7,500 point cancellation fee and reprocess it as the $60...

Happy to report that the efficiency of refunds made to the closed account is pretty good. Twice now have received a cheque in the mail from within a week of the refund being made to the card. No follow up or call to the contact centre required.

If you have QF Money activated, there needs to be at balance or activity in the past 12 months - and then they'll issue a new card every year. So I always keep $1 on my QF Money :)

Experienced this recently on a QF flight to Incheon. Upon boarding my wife discovered an older lady who had made herself very comfortable in her seat - unwrapped the blankets, amenity kit and was enjoying a glass of sparkling. When advised 2A was not her seat, she just got up without apology...

I referred to this link on my recent travels and interlining CI and QF - which worked fine. https://www.china-airlines.com/au/en/fly/at-the-airport/airport-information Whilst not first hand experience, based on the information in the link - CX and CI should be fine.

Flew in J from ICN-TPE (old A330 regional J seats) and TPE to HKG (737-800) last week. Comfortable seats for the short flights - albeit a bit dated on the two aircraft flown, good service and food was pleasant. Didn't take a photo of the menus, but photos of the meals attached. First was a...

Does anybody know whether on a single PNR classic reward, flying J on CI then connecting to a QF flight also in J (which is the most significant carrier) - how is the baggage allowance calculated? Would the whole trip be based on a Qantas weight allowance (including additional allowance for...

@DC3: I took the offer - which was 80,000 points. When I called up they tripled checked that I didn’t have any upcoming flights that would bring me over the 600 required. Prior to calling I had already rescheduled the flights I had originally lined up to make my requalification and fortunately...

I wonder if there are any second hand 787s Qantas could pick up or lease for more capacity?

I’m missing points for 17 policies. Will look into this further once the 30 business day timeframe passes around the end of March.

In my case it took over 2.5 months for the account to go from pending closure to closed. It only happened after there was a clear month of no transactions on the account. It still shows as open on Equifax, but closed on Experian. Fortunately I don't need to apply for another card right now but...

New website coming in mid-2024 o_O

New cabin looks good. Can't wait to give it try!

X4B was looking good this morning at MEL 🛩

To cancel and rebook (seat is available) a CR booking at a cost of 6,000 points for an extra 48 status credits - that seems good value I think 🙂

If you’re lucky it’ll be a white Christmas too! 🙂 Winter in Seoul definitely requires extra layers, gloves and beanies in December.

Both passes now taken.

2x General Lounge Passes looking for a new home :) Both expire on 23 February 2024.

After you pick the cover type and then select the 10,000 as part of the offer, this T&C is linked: The conditions on the earlier pages note 'unless otherwise specified'. My non-legal view would be that this additional information is considered the 'otherwise specified' information and I would be...

I had a similar issue last year and emailed the [email protected] as suggested by a fellow members. Was eventually resolved after a few weeks with a follow up call.