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Dear all - I recently returned from an overseas trip where my partner and I flew from LHR to JFK with Qantas partner airline Aer Lingus. FF points were not immediately awarded to either of us so we both made a claim for missing points - my partner was awarded his points but I was not. Upon...

I booked a compassionate flight with Qantas on April 24 and was told that Qantas would waive the change flight fee for when I wished to return home. I called Qantas yesterday to change my flight now that my mothers funeral date is known and was told that I still had to pay the change fee of...