Search results

After some months of a lack of NAB response from multiple attempts I escalated to AFCA. Like others have experinced, I was contacted within 24 hours and the bank issued compensation in a week. Transparency and accountability works!

Rather than nice words why not give them something that they want or even better what they need. Time and time again we hear of veterans struggling in spite of being highly qualified and highly skilled they are ignored in the civilian job market. make a difference Virgin and Qantas - set...

I did suppose think more of professional standards and disregarded the evidence. I did suppose that the banks would take note of the loss of customers, the monetary loss in fixing the problem, the yet again bad press following the Royal Commission and of course the loss of trust. That said the...

Same problem. Month one, no points with the reply wait 90 days. Month two, no points. Due to the large number of reports on this one card this problem can only be a system error. You would think that multiple complaints would drive change however it seems not.

Bought Kogan cards. Tried a staffed terminal in south Canberra with an e-gift card but the machine stated 'items not allowed". Worked last week. Oh well

No bonus 2000 points issued for a $100 MC just the standard one point per dollar.