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I couldn't post the initial link at the time as I hadn't reached the quota at that point to do so.

Thank you, I just wanted to point out the ignorance and prejudice toward real people going through really tough times and those people can read what you write. Every action has a reaction. Now if we were just travellers, with a kid that had a heart condition and were trying to get a cheapie then...

Thanks for your kind words, I couldn't reply as you have exceeded your limit, apparently. :)

Hope that is a good thing, your point. What's the old saying, the only thing worse then being pissed off is being pissed on..

I'm not expecting any apologies. Just stating the facts to prove how ignorant and pathetic some people are.

No Cookies | Herald Sun Long story short, the reporter, who published the above article a week earlier, is informed by family assisting us as to what happened and gets in contact with Jetstar and writes article. Jetstar Chief Exec phones us 1/2 hour after family arrive home, apologising...

On her way to the terminal, a Jetstar employee did come to her aid to help with the gear and she called before boarding saying she was on her way.

At this point my wife made her way to the gates.

Arriving at the check in counter with the help of another local family in a similar situation to ourselves, the staff member was not only mockingly rude but completely apathetic towards the situation my wife found herself in which ultimately lead to the local family calling the press unbeknownst...

So enter the airport...

After spending eight months straight living in a hospital, thousands of Km's from home, that also including big chunks of time on life support and in coma's ( I don't need to post graphic photos do I) all we were focusing on was getting him home safely. I had left Melbourne for Qld a couple of...

Firstly, the article reads that my wife only found out that they were flying out the day before. That would imply that we have no control over the booking for those who assumed it was her idiotic doing. Airline bookings are made by the Health Dept/Hospitals under the P.T.T.S. (Patient Travel...

I'm sure these same people would be more than upset if I wrote off them or their families in a similar vain. Regardless, to explain the media article I need to link another written just prior to this one to show why the piece was emotively written by the journo. So I'll break up the posts to get...

Not sure I should justify anything after reading what the keyboard warriors wrote on that thread, however, what is it I should go into detail about? The media article, the actual events of the day or the ill-informed comments that were written in the thread?

He's had his share of problems but is overall doing okay, thanks.

Five years later I find this on the internet. As the father of the child involved, what can I say to people who make derogatory comments towards one's family without knowing the facts. Wow... australianfrequentflyer.com.au/community/travel-news/media-beat-up-jetstar-denies-27148.html