Conveniently, Expedia have no record of the Qantas cancellation plus the discussions from last week. FFS this is a pain.
I'm awaiting a call back. If I don't get it in the next 24 hours I am claiming a charge back on my CC.
Thanks OzPete,
Hope I don't jinx it but I contacted expedia.com again tonight in time with the opening of Qantas USA. The computer response advised my itinerary was cancelled and that I am to expect a refund in 6-8 weeks.
I then got hold of a customer service rep and confirmed this and...
OzPete: I booked prior to 10:45am Wednesday (e-mail came at that point). This was well before cut off time.
I have contacted Qantas AU again who have stated it was a system error of some sort and the person I spoke to couldn't figure out what the issue was. He said I could also request the...
You would be more experienced in the travel and funding side of it than me (i've only flown a handful of times) so legitimate question:
Am I supposed to accept the fact I make and pay a non-refundable booking, then have it cancelled by Qantas 4 days later (again, not by me) and expect nothing...
The e-mail from Expedia advising me of the update to my itinerary states it was cancelled by Qantas.
"Dear Expedia Traveler,
Qantas Airways made the following change(s) to your itinerary:
* Cancelled 2 of your flights. "
I'm at that point that I don't want the flight anymore as a result of...
Qantas AU said its cancelled and that I need to get in contact with Expedia to get the money back as it is not their issue. This direction was provided in writing.
The issue now is getting Expedia.com to get authorisation for the refund from Qantas USA (in Kansas apparently) as in Expedia's...
For the tickets sold on Wednesday, I was charged for the tickets and was on my credit card. I had the e-ticket.
It was through .com only
I had called them on Thursday to confirm the tickets at the time and it was all there as I spoke to the lady.
It appears Qantas have backflipped as they have cancelled my flights to LA via Expedia. It has also been removed from my bookings on the Qantas site. I got as a far as confirmed seats as well.
Hi all,
Checked out these forums a couple of times for advice and that but never had registered. Seems like today is that lucky day :D
Hope to learn a lot and in return, contribute to these wonderful forums.
Happy travels!
Jae