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Thank you everyone for confirming what I suspected that they were making these requirements up to delay and inconvenience us, that is not customer service of any standard, but qantas management are verbally backing their staff and saying they can request everything and more if they choose even...

Thank you we will be prepared for this, but maybe not on qantas business, maybe time to fly virgin, but bring our passports, driving license birth certificates plus itinerary plus Frequent flyer cards

They made us produce photo identification for me and my wife, our qantas gold and silver frequent flyer card And The credit card I used to buy it and our printed eticket itinerary, receipt and tax invoice, then Medicare medibank and navy health card to identify that my infant was my infant. to...

I tried to check-in on my mobile but because I had an accompanying infant I had to go to check-in

Thank you, they never issued a boarding pass for several hours just to delay us and make our lives and misery. Eventually we were issued boarding passes after n I gave them every card in my wallet including Medicare medibank private navy health with my son's name listed.

On Monday travelling home from Perth to Melbourne with my wife and toddler son, we were denied boarding by the check-in agent at Qantas domestic after presenting our printed itinerary and my lifetime gold qantas frequent flyer card, my wife tried to present her Silver Qantas frequent flyer card...