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    Points Top Up Not Applied - Anyone had this before?

    I was a few points short for putting in an upgrade request on an upcoming flight for my parents, so decided to purchase a block of points to get enough. I need to request ASAP as their flight is in less than a week. The transaction went through OK, and I can see the points update in my Activity...
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    Zero Points and SC - MEL to AKL on VA (NZ Ticket)

    I've just got back from a return trip to Auckland, booked on an NZ ticket, but flying over on VA metal (and back on NZ). Nothing has posted yet for the return leg, but the trip over has shown up in my VA account as zero points and zero status credits. The booking class for both legs is 'S'...
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    1 SC short of renewing gold

    Review date coming up on the 28th and I am currently 1 SC short of renewing gold, and have no further travel booked this month. I will be due a few SC from Flybuys spend, but they won't credit until a number of days past the month. Does anyone know if those will count and get me over the line...
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    Tiger cancelled flight due to 'poor weather conditions'. But really?

    First and last time I ever try and fly tiger. We were supposed to fly BNE to MEL last night on TT539 departing at 2010. At 1640 I recieved an SMS and email from Tiger advising the flight was cancelled due to weather, and they had rebooked us on a VA flight the following morning (today). I only...
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    VA Cancelled flight 6 weeks out - what are my options?

    I was booked to fly OOL to MEL in early November, but I've got a 'Flight Change Notification' email from VA asking me to accept an earlier flight (have not taken any action yet). I was booked on a 1655 flight - the last of the day, and did do purposely because I am attending an event. They have...
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    Android Apps

    Can anyone at Virgin confirm if a membership/bookings/boarding pass app is in the works for Android like there is for iPhone? The press release from the iPhone app launched a number of years ago says it was coming soon, but no mention since. I'd really like to see this!
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    Booking direct with Air NZ

    My wife and I are looking to take a trip to NZ in Feb. At the moment, for the same dates the return trip is about $200 cheaper (same flights) to book via Air NZ than through Virgin. If I book direct with NZ, will I still earn status points with VA if I provide my Velocity FF#? I am gold, so...
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