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Hi team, this is a long shot: I am Velocity Platinum. I have recently booked economy class flights SYD-SIN-LHR return, on a code-share SQ flight BUT via Singapore Airlines itself rather than the VA booking system. My original plan was to transfer some Velocity points to my Krisflyer account and...

Hi team, Long time observer, first time poster :) I am currently Velocity Gold, with the probability of achieving Platinum soon. I have traditionally used points to upgrade to Business, but I always here stories of high-status members getting automatic upgrades (i.e. without having to...