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Hi all, I wont say to much but the family is freezing but loving being back in Canada. Thanks again for all the support! :)

Scott left a message on my Facebook wall that said UA helped them out the whole way with personal escorts through security, customs and access to lounges at each stop. He said it made their trip sooooo much easier and he wanted to thank everyone for their help. Thanks again everyone! In...

Hi all, thanks for your kind words for the family and those that have helped them. I'll give Scott a week or so to settle in and Ill ask him how the flight went and what did UA do to help. As far as a POINTS DONATION I will donate 20K QFF to help Scott and his boys have a nicer flight back...

Hi Bam hope the legs get better soon. The family will be in the QANTAS business lounge thanks to QANTAS!! they will board the UA flight first hopefully. Scotts a good guy, pretty hard time he is going through at the moment but if you chat to him and say you know Troy who he works with and...

Hi Febs, thanks mate and thanks very much for putting me onto AFF, I got a photo from Scott late last night of him and his family all smiles at the Q Club lounge in Darwin, best pic ever. He said Jen was ecstatic at what we as a collective have done for their trip. I just hope that UA can...

Its a small world isn't it! If you have time and want to help just talk to Scott, short guy with shaved head traveling with this beautiful woman and kids >>> https://www.mycause.com.au/page/84618/loveforthefitzgibbins I would say help with bags etc would be best bet, but yeah, see what Scott...

Hi all, here is an update for what has been happening and offered to Scott and his family so far. QANTAS have been fantastic and within 20 hours of me posting my first post here had confirmed that his family had complimentary access to QANTAS club lounges in DWN-SYD-LAX with the latter two...

Hi mate, I have contacted UA through their FB and received a strange, highly informative yet almost dismissive response from them, I have asked politely but frankly are they willing to do any philanthropic gestures for the family. Scott is still in the Army as am I, he is a Iraq and Afghan...

Thanks mate, thats very kind but the DWN - SYD flights Business is all but full. As for Sydney - Edmonton they are with UA.

Great idea Rob, but the DWN - SYD flights business class is close to full and they are flying SYD - LAX with United so QFF points are not transferable there correct? Again great idea though!

I dont have Twitter QF WP, maybe those that do could link her to this page? Anyone?

Hi mate, manny thanks, into LAX on U840 at 0630 leaving for Denver on U556 at 1300, arrive Denver at 1620. Not sur what a 1K is either sorry :( Red Roo has been working wonders, I received a call. 20 mins ago from QANTAS, spoke with a very professional and kind woman named Leesa who has...

Their itn has been booked from Darwin to Sydney and then Sydney to Canada. red roo has the details :) The Canada flights are with UA and have two stops totalling 10 hours of layover, argh!! Poor buggers just for those layovers let alone that this is a one way trip for his wife :( Hopefully...

Many thanks mate!

Hi PMs not working to Red Roo or Admin! Helllllp!!

Hi all, Troy in Darwin here, 15 years QFF currently Silver, struggling to get to Gold. Worked in the Army for 19 years, married with a little one. My main motive for joining is to get info on how I can help out a mate who's wife has just been told she only has weeks to live. She recently beat...