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I had to call Avianca for the first time yesterday to organise the re-issue of some Thai e-tickets due to a schedule change. Based on reading about others experiences with their call centers I had been putting it off, as I was fully prepared for it to be a hellish experience. But it was...

Thanks, I'm using this to have a look at my options as you suggest. My flights are CDG>BKK>MEL (Jan 2019), and the second leg has been cancelled and replaced by a flight the following day (18 hour layover). Was hoping there might be an alternative award fare with closer connections based on...

I tried your suggestion, but still no luck unfortunately. Quite frustrating, since I want to have a look at things before I contact them about a Thai schedule change to a booking.

I seem to have been locked out of my lifemiles account, and the reset password option doesn't work. Anyone had this happen before? Is email the quickest remedy, or will I need to call?

re: Avianca "Lifemiles" - Questions and Discussion Same thing happened with my partner on TG. We flew with no issues whatsoever in January.

re: Avianca "Lifemiles" - Questions and Discussion Thanks for clarifying. Yep seat assignment had changed when I logged on to the TG website.

re: Avianca "Lifemiles" - Questions and Discussion Quick question for those with more experience with TG and Avianca. My flight next month (MXP-BKK) has changed metal from a 747-400 to an A350-900, but the scheduled times remain the same. Will this cause any issues with the original E-ticket...

re: Avianca "Lifemiles" - Questions and Discussion No it's not domestic, it's MXP to BKK.

re: Avianca "Lifemiles" - Questions and Discussion I have flights booked through LM with TG next January, but the TG website doesn't let me select seats for one of the two legs. It just says 'seat map unavailable'. Is this common? Would I be best to call TG to get a seat assigned?

re: Avianca "Lifemiles" - Questions and Discussion Thanks for that, that's good news. Also, when booking I selected the title "Mss" for my partner. But in the booking/e-ticket it seems to either show this as a middle name or affix it to her first name. Is this something I will need to fix...

re: Avianca "Lifemiles" - Questions and Discussion Recently booked my first lifemiles redemption MXP-BKK-MEL in TG J for next January. This is probably a really basic question, but do you have to have a passport number recorded against your reservations when you turn up to check in at the...

re: Avianca "Life Miles" - New FF program in *A Yep, that definitely makes sense. Thanks.

re: Avianca "Life Miles" - New FF program in *A Thanks, yeah that was what I was thinking could be an option. As also pointed out above though, I had wondered what the risks where around not having a return leg with border officials.

re: Avianca "Life Miles" - New FF program in *A So regarding T-14 availability for SQ, does that mean for example that if I was to book an SQ reward flight for departure tomorrow, I would have no chance of booking a return leg with SQ at the same time unless the trip is for less 14 days? I'd...

Hi Everyone, I'm a new member who joined a couple of days ago. I've been reading various threads across the forums, and the wealth of knowledge and information on here is truly overwhelming for a newcomer to this whole scene. But I think I'm ever so slowly coming to terms with various...