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Highly recommend the Hotel Lilla Roberts in Helsinki for a night or two. A beautiful hotel and excellent restaurant. Stayed there in 2018 and intend to go back again later this year.

I have just closed my Bank West Qantas Platinum Debit Mastercard. It is of no use in Australia. The Eligible local transactions says 3 QFF points earned. This actually means 3 QFF per transaction NOT 3 QFF pts per $1 of the transaction value. In addition all transactions must be with the card...

I had a QF U booking MEL-HKG-LHR for 2 on CX 7th Oct next. Flight cancelled by CX who automatically put us on same flight up to HKG and an earlier flight to LHR on 8th Oct. unhappy i arrive a days later on a weekend, but at least I’m getting there. Thanks CX.

The ticket no appears once on the MH E-ticket covering both sectors. KUL is the change of sectors and flight. Sufficient?

Thank you Mr H. Just got back to this. Check My Trip says each leg has the same Booking No. Am I to assume that 2 separate ticket numbers are required, one for each leg? Would separate Booking no's require bags to be picked up from flight #1 and re-lodged at baggage drop for flight #2? Also go...

Have been reading this blog for a week with much trepidation. Booked in Jan-Apr an extended family visit to LHR and onto ATH with a cruise to BOM, flying onwards to MEL; all in Bus on pts. BOM-MEL booked for 2. I have had to forget the cruise so have booked a paid flight ATH-MEL via DXB in Bus...

Just rang Qantas re previous commentary. Wait time was 18 mins amazing! Operator took details and referred to Awards team for refund. 7 mins later call cut off as I am asked by the IVR “how did the call go today”. Not happy. Voicemail 2 mins later advising refunded today and cash in 8 weeks...

Booked a Sin-Syd-Mel on 24Jan last points and cash thru QFF. Cancelled 7 Feb due to change of departure airport. Still waiting for refund of points and cash. Now 11th week!

I couldn't agree more - congrats to all the members who look after us newbies. Having "studied" the FF game for many years I feel I know a little, however after our last J travel to Europe in Sept/Oct 2016, my beloved can't understand why we can't travel J to Morocco just 6 months later. I try...

I have been a member since 2014 but have not been a "poster" til now. The quality and detail of knowledge among the members is amazing and I hope I can contribute too. I am retired now but was an active domestic and international FF from 1985 to 2002 - yes I lost 300k pts on Ansett too!! I fly...