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    Rebooking issues after agent mistakenly cancelled flights

    I’m not much of a KrisFlyer expert so can’t help much - apologies in advance. What I would say - I had a very good experience this year with booking some flights when there were payment issues and I couldn’t complete the booking. I found multiple seats and tried to book them - got all the way...
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    How do Hilton treat you as an Elite?

    Couldn’t agree more! However I should add more context - I’ve stayed in dark-ish hotel rooms before and also find it annoying (probably for similar reasons to you 🙂).. but Niepce Hotel was “next level” dark. Maybe we just got unlucky with the room, when we told the front desk staff and asked...
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    How do Hilton treat you as an Elite?

    Sorry, a bit late for these but in case it's helpful... Stay in March 2023 Status: Gold Property: DoubleTree by Hilton Wellington Room booked: King Guest Room Rate: Standard Room Reward (Points + Pay - NZ$334 paid) Room received: One Bedroom King Junior Suite Received: 2x bottles of water...
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    Flight Availability/Loadings & Upgrade Probability Help Desk

    just wanted to report back in case helpful for others - I was able to get Revenue Management to release 4 Reward seats in J on my preferred date. Even when it was wide open, I wasn’t sure if I’d be able to secure that many. @OATEK thank you again
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    Flight Availability/Loadings & Upgrade Probability Help Desk

    Thank you so much - really appreciate it.
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    Flight Availability/Loadings & Upgrade Probability Help Desk

    Hi, just wanted to request help finding loadings on HKG - SYD 14 - 16 Jan 2024. I'm trying to find the best dates to put forward to Revenue Management for seat release. QF128 14/1/24 QF128 15/1/24 QF128 16/1/24 Thanks in advance!
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    Has anyone had success with the call-up "Marginal" xASA's?

    As an update to my previous post, I called again today - the fare basically mirrored the conditions of the full fare. So when I booked into U class, my fare was fully refundable and changeable at no cost. I did look into a Z class premium economy fare and the cancellation/change fees for that...
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    Has anyone had success with the call-up "Marginal" xASA's?

    Just to clarify my initial post, I was booking an international flight from the US back to Sydney in U class. If you paid for it on the website, it would be fully refundable as a Business class fare; I was under the impression that the mASA would mirror these refund conditions. Thanks in...
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    Has anyone had success with the call-up "Marginal" xASA's?

    Hi guys, I tried booking a mASA (the first one I've done) today. It all proceeded smoothly, the agent hadn't come across one before but she was very helpful and apologetic that it was taking so long. The "Right on Q 7740" reference was the key to helping her get on the right track. She...
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