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    United Airlines new Virgin Australia/Velocity Partner

    In theory yes. However to use premier access to check in at certain airports SFO for one you have to get past a mean looking united staff member who wanted to see my united platinum card. When I showed him my velocity platinum card he said what's this. We don't accept this. That's when the fun...
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    United Airlines new Virgin Australia/Velocity Partner

    Just flown usa domestic full fare economy SFO, ORD, BOS. No staff had heard of the velocity united partnership. I'm velocity platinum and both united app and website on check in kept on charging baggage fees. When I challenged this at airport check in staff just relied on app and checkin system...
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    Virgin Money High Flyer credit card travel insurance - WARNING

    Sorry for the delayed response. Claim denied as per original post. Although Allianz has replaced Zurich the wording of the policy re the post appears to be the same. I stopped using the card for insurance for overseas trips and now use either amex velocity platinum (which allows points to be...
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    Virgin Money High Flyer credit card travel insurance - WARNING

    Thanks MEL_Traveller for taking the time and effort to read the policy and to reply! I too read the policy before I bought my tickets and thought I was covered. Now I wished I had used my Westpac Black card instead :(
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    Virgin Money High Flyer credit card travel insurance - WARNING

    Hi MEL_Traveller Yes I understand what you're saying but the policy wording actually excludes taxes or airport or travel agents charges in its definition of the use of the card. So you can't argue that you're covered if you use points but put the taxes, fees etc on the card. You are correct re...
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    Virgin Money High Flyer credit card travel insurance - WARNING

    Thanks for your post. I too thought it was pretty clear and simple to me. I had to obtain my return ticket by the total cost being charged to my card. These are the actual words used. I thought it meant that I couldn't pay part of the total cost on B pay and the balance on my card. Or split the...
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    Virgin Platinum high flyer no travel insurance

    Hi paulod Just read your post. I am having similar issues with the high flyer card. see my post under travel insurance
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    Virgin Money High Flyer credit card travel insurance - WARNING

    I thought members should be aware of a dispute I am having concerning the interpretation of the complimentary travel insurance policy connected to the Virgin Money High Flyer credit card. I have always used international travel insurance policies connected to credit cards for myself and my...
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