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Hi All, I'll be travelling Mel-Sin return in a few weeks with my wife and two kids (3 & 5), flying business class. I'm not expecting any issues during the flight, and will have them loaded up with iPads/ snacks etc. but am a little concerned about the 3 year old during takeoff/ landing given...

Hi all, Reading through these forums recently paints a pretty dire picture of the current state of Qantas customer service. Thought I'd just share (what ended to be) a positive experience, and the twists and turns experienced along the way. During the classic reward release I managed to snag...