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Agree the sst is great when there are problems. I guess I just reckon that “customer service” shouldn’t be a perk, and if there is a problem delivering on the contract to get me from A to B then sorting that out in a timely manner is just implied. Imagine any other service you purchased...

So I’ve just finished up my 2nd stint as a P1 - this time was, well, underwhelming to be honest. A cold travel wallet at Christmas and the very, very occasional greeting onboard my almost weekly domestic flights in J this year were the sum total of any benefits I received this year. Have...

great question. I often read threads about status runs with a sense of bewilderment - if your close to WP or P1, surely the last thing you want is more flying!!! Have never chased status - have made P1 2 out 5 years and WP the rest of the time - and now on VA as well. Alot of my travel in is in...

Can co form this is the case. At checkin in Dublin this week we were told that in the future we would need to pay for seat selection to guarantee that we would be be sitting together as a family. So Etihad has really reduced themselves to the level of Ryanair. Can only be a matter of time till...

submitted a ststus match from QF P1 last week - already virgin gold - but upgraded to Plat no worries! thanks to AFF for getting the word out on this one!

I am surprised to have gotten this far through the thread without mention of AUH. For a major transit hub, without lounge access it is like a 2nd rage suburban shopping mall with a tiny food court and incredibly limited dining options, filthy toilets etc etc. Add to that almost guaranteed...

First travel day back as a P1 after a 4 year break - a typical qantaslink canberra airport day of delays and cancellations - but i have to say i am detecting a much better level of service a recognition of P1 than last time round.... hopefully i haven't jinxed it for the rest of year!!!

So 10 months into WP1 - here is my experience: Upgrades: QF - SYD-LAX J -> F EK DUB -DBX Y->J Tickets to Taylor Swift concert (very happy daughter) Offered tickets to Wallabies - France test in Sydney Occasional greeting on domestic flights, 50/50 on international. Would I chase...

Re: EK upgrade love Last year 3 upgrades from 4 legs of (Y - J) Family holiday - SYD - DBX, DUB - DBX, DBX-SYD. This year at checkin in DUB was told upgrade for two (Y-J) of our party for four, and we were offered two more J for purchase at 400 Euro each. Baulked at the price it it halved...

Re: 2 cases of Asahi at Vintage Cellars and get a Samsonite Inova 55cm Spinner Suitc 253 left now - and no asahi left in Balmain! Thanks for the tip!

First time poster, long time lurker... Made P1 three weeks ago - haven't heard boo from QF yet - what is the norm? I assume a new card in the post? Some people have mentioned phone calls?